Christina Zanone
Mississauga,ON
Summary
Dynamic and results-driven professional with a proven track record at Our Trusted Realtors, adept in CRM proficiency and exceptional customer engagement. Excelled in sales strategy development, securing repeat business through proactive relationship management. Skilled in mentoring and upselling, with a keen eye for detail and a commitment to continuous professional growth.
Overview
4
4
years of professional experience
Work History
Re/Max Internal Sales Associate/Assistant
Our Trusted Realtors
11.2022 - 04.2023
- Leveraged CRM database to manage customer data, log calls and other activities and generate reporting to deliver actionable insights and develop sales pipeline.
- Originated and cultivated strong relationships with prospective clients by strategizing aggressive outbound calling campaigns.
- Stayed up-to-date on industry trends and competitor activities, ensuring well-informed discussions with potential clients.
- Maintained detailed records of calls, outcomes, and follow-up actions for accurate reporting and analysis purposes.
- Generated repeat business from existing clients through proactive relationship management, fostering long-term partnerships.
The Food Dudes Catering
The Food Dudes
06.2022 - 09.2022
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Supported successful events by setting up venue spaces according to client specifications.
- Demonstrated flexibility in handling diverse catering needs, from small gatherings to large corporate events.
- Suggested wine pairings to go with specific menu items.
- Maintained a polished appearance, contributing to the upscale ambiance desired by patrons.
Cake Decorator
Baskin Robbins
07.2020 - 05.2022
- Trained junior decorators in advanced icing techniques, elevating overall quality of bakery's offerings.
- Collaborated with team to ensure seamless production of cakes, resulting in increased efficiency.
- Achieved consistent results in producing intricate designs under tight deadlines, showcasing strong time management skills.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
Sales Associate
Mississauga Greenhouses
04.2019 - 08.2019
- Provided exceptional customer service when assisting visitors with plant selections or answering questions about care instructions.
- Collaborated with customers to create stunning floral arrangement designs for weddings, corporate events, and other special occasions.
- Possess in-depth knowledge of various types of flowers and their seasonal availability.
Education
Advanced Diploma - Architectural Technology
Sheridan College
Mississauga, ON04-2027
No Degree - Real Estate Salesperson Program
Humber College
Toronto, ON08-2024
High School Diploma -
Loyola Catholic Secondary School
Mississauga, ON06-2021
Skills
- Goal oriented
- Sales strategy development
- Upselling strategies
- Email etiquette
- CRM proficiency
- Time management
- Problem-solving abilities
- Positive customer engagement
Languages
English
Native or Bilingual
French
Limited Working
Spanish
Elementary
Russian
Elementary
Interests
Successfully registered and maintained a sole-proprietorship as a nail artist, creating product, vending events and servicing and sustaining client relationships
Timeline
Re/Max Internal Sales Associate/Assistant
Our Trusted Realtors
11.2022 - 04.2023
The Food Dudes Catering
The Food Dudes
06.2022 - 09.2022
Cake Decorator
Baskin Robbins
07.2020 - 05.2022
Sales Associate
Mississauga Greenhouses
04.2019 - 08.2019
Advanced Diploma - Architectural Technology
Sheridan College
No Degree - Real Estate Salesperson Program
Humber College
High School Diploma -
Loyola Catholic Secondary School
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