Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Christina Williams

Toronto,ON

Summary

Talented Fitness Coach & Studio Assistant driven to go above and beyond to make sure day to day procedures operate efficiently. Dedicated professional willing to take on any task. Excellent communicator and customer service oriented problem-solver with 3+ years in the field and an eye for detail.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Assistant Manager

Motiv Fitness & Pilates
11.2023 - Current
  • Ensuring the smooth running of the Pilates studio in conjunction with or in the absence of the General manager.
  • Managing client memberships, negating cancellations, and prioritizing client retention.
  • Sales operations, cold calls & lead follow up's and client enrolling- determining which program suites each individual client based upon their experience, commitment level, budget and any physical limitations.
  • Maintaining staff and client morale, with emphasis on building a strong, welcoming and body position environment for every individual who walks through the door.
  • Selling and booking out private pilates classes, determining which instructor would suit each client.
  • Experience in payroll, inventory, MarianaTek, Scheduling, staff conflict resolution, client affairs, class structuring, events, budgeting and facilities maintenance.
  • Maintained a clean, safe, and organized store environment to enhance the client experience.
  • Oversaw daily cash reconciliations, client check-in's ensuring accurate financial reporting and minimizing discrepancies.
  • Building and facilitating instructor workshop to aid in advancing their professional careers as instructors, and bring more success to themselves and the team overall.

Pilates Instructor

Motiv Pilates
01.2023 - Current
  • As a certified Pilates instructor, I've worked with a variety of client populations such as new moms looking to strengthen their pelvic floor, those looking for injury rehab or runners looking to correct their posture and improve running times.
  • I pride myself as an instructor who knows how to read and command a room, run my class with clarity, enthusiasm and most importantly customer care.
  • I enjoying both spicing up my Pilates classes with my regulars and hitting the basics and Pilates fundamentals with my new folk,
  • It's a joy to provide such an incredible modality of fitness to all.
  • I am the lead instructor at my studio, and also oversea the privates for clients looking for a more hands on reformer class to be empowered in the classroom.
  • Provided modifications for clients with injuries or limitations, ensuring a safe and effective workout experience.
  • Developed strong relationships with clients, resulting in high retention rates and referrals.

Personal Trainer

BodiedXTina
01.2022 - Current
  • Educated clients on proper exercise techniques, reducing risk of injury during workouts.
  • Motivated clients to stay on track with fitness goals with positive and friendly approach.
  • Assisted clients with personal fitness goals through realistic objectives.
  • Working with clients 1:1 and developing a program with the purpose of getting them to their fitness goals safely and effectively, and based on their performance ability.
  • Adapted workout routines for special populations such as seniors or those recovering from injuries ensuring safety while still challenging their abilities.
  • Ran bootcamps and small group crossfit and HIIT training sessions.
  • Developed healthy eating meal plans for clients to provide a holistic approach to their fitness journey.

Dermatology Clinical Research Coordinator

Toronto Dermatology Centre
07.2021 - 07.2023
  • Screened patient records, databases, and physician referrals to identify prospective candidates for research studies.
  • Followed clinical research protocols and conducted study visits in compliance with ICH/GCP and FDA regulations.
  • Increased participant retention rates through proactive follow-up efforts and regular engagement activities.
  • Collaborated with clinical staff and other healthcare professionals to support clinical trial data accuracy.
  • Followed informed consent processes and maintained records.
  • Enhanced patient safety by meticulously monitoring and documenting adverse events during clinical trials.
  • Coordinated and monitored clinical trial activities to support timely and accurate completion of studies.
  • Worked with principal investigator and sponsors to facilitate daily trial activities and comply with research protocols.
  • Facilitated clear communication between principal investigators, sponsors, and study participants for seamless trial execution.
  • Assessed patients'' eligibility criteria following strict adherence to inclusion/exclusion guidelines.
  • Trained new team members on essential clinical research protocols and procedures, promoting a culture of continuous learning.
  • Managed patient recruitment, informed consent process and data entry to support trial objectives.

Student Research Assistant

Women's College Hospital
03.2020 - 07.2021
  • Assisted in the completion of research projects, conducting literature reviews and gathering relevant information.
  • Enhanced research accuracy by diligently collecting and analyzing data from various sources.
  • Managed project deadlines effectively by prioritizing tasks according to urgency and importance.
  • Assisted with training new student researchers on proper laboratory techniques, contributing to overall team productivity.
  • Collaborated with interdisciplinary teams to conduct comprehensive research that addressed complex issues across multiple fields of study.

Clinic Liaison

Women's College Hospital- Ricky Kanee Schacter Dermatology Centre
09.2018 - 04.2019
  • Student volunteer position
  • Collaborated with clinic staff to streamline patient registration processes, resulting in reduced wait times.
  • Facilitated communication between clinical departments, enhancing overall operational efficiency within the organization.
  • Developed strong rapport with patients and their families, providing emotional support as needed throughout treatment processes.

Other Jobs

Various Serving Jobs
08.2017 - 03.2020

Server and bartender and Banquet halls , Golf courses, Live music venues and restaurants such as Symposium and Chucks Roadhouse.

  • Developed strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.

Crew Member/Team Leader/Host

McDonalds Canada
07.2013 - 09.2016
  • Ensuring customer satisfaction by performing various tasks within our restaurants including preparation, production, cleaning and counter service in according to McDonald's standards
  • Making sure the goals are met efficiently and consistently, and that the restaurant achieves outstanding QSC & V
  • Ensuring the well being of customers in all of our restaurants
  • Welcoming clients, helping them out with any queries and managing complaints to further maximize customer satisfaction
  • Commended by supervisors for consistent flexibility and availability for taking on-calls.

Hostess/Server

Oshawa Golf and Curling Club
04.2019 - 08.2019

Server

Symposium Cafe Restaurant & Lounge
04.2018 - 01.2019

Banquet Server

Mississauga Convention Centre
05.2017 - 07.2018

Server/Bartender

Chuck's Roadhouse Bar & Grill
08.2017 - 04.2018

Women's college hospital

Toronto
07.2021
  • Voluntary involvement in a lung cancer screening study, for marginalized populations.

Bartender and Server

Creole Jamaican Kitchen + Bar
08.2019 - 03.2020

Education

Bachelor of Science - Honours Human Health Science

University of Ontario Institute of Technology
Oshawa, ON
04.2020

High School Diploma -

Cardinal Ambrozic Catholic Secondary School
Brampton, ON
06.2015

Skills

  • Leadership and team building
  • Operations Management
  • Recruiting
  • Presentation Skills
  • Writing Skills
  • Client and team Problem-Solving
  • Teamwork and Collaboration
  • Microsoft Office (10 years)
  • Fitness training (3 years)

Certification

Smart Serve, Passport to Safety, Mindsight, NFPT Personal Training, ISSA Personal Training License, CPR Certification

Languages

English - Advanced
Native or Bilingual

Timeline

Assistant Manager

Motiv Fitness & Pilates
11.2023 - Current

Pilates Instructor

Motiv Pilates
01.2023 - Current

Personal Trainer

BodiedXTina
01.2022 - Current

Dermatology Clinical Research Coordinator

Toronto Dermatology Centre
07.2021 - 07.2023

Women's college hospital

Toronto
07.2021

Student Research Assistant

Women's College Hospital
03.2020 - 07.2021

Bartender and Server

Creole Jamaican Kitchen + Bar
08.2019 - 03.2020

Hostess/Server

Oshawa Golf and Curling Club
04.2019 - 08.2019

Clinic Liaison

Women's College Hospital- Ricky Kanee Schacter Dermatology Centre
09.2018 - 04.2019

Server

Symposium Cafe Restaurant & Lounge
04.2018 - 01.2019

Other Jobs

Various Serving Jobs
08.2017 - 03.2020

Server/Bartender

Chuck's Roadhouse Bar & Grill
08.2017 - 04.2018

Banquet Server

Mississauga Convention Centre
05.2017 - 07.2018

Crew Member/Team Leader/Host

McDonalds Canada
07.2013 - 09.2016

Bachelor of Science - Honours Human Health Science

University of Ontario Institute of Technology

High School Diploma -

Cardinal Ambrozic Catholic Secondary School
Christina Williams