Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Christina Westra

Innovair Industrial Limited
Winnipeg,MB
1
Language
17
years of professional experience

Results-driven Business Analyst and ERP professional with 15+ years of experience supporting business and systems requirements, process improvement, data analysis, system testing, and end-user training. Experienced in coordinating ERP updates, data migration, documentation, and cross-functional initiatives that improve operational efficiency and data integrity. Strong analytical and problem-solving skills with a proven ability to translate business needs into practical system and process solutions. Recognized for clear communication, effective stakeholder collaboration, attention to detail, and a commitment to continuous improvement.

My experience is heavily rooted in Accounting and Business development.

Work History

ERP Coordinator and Business Analyst

17 Years 2 Months
Innovair Industrial Limited | 06.2009 - Current
  • Coordinated ERP system updates to enhance operational efficiency.
  • Implemented training sessions for staff on ERP functionalities and best practices.
  • Assisted in data migration efforts, ensuring accuracy and consistency across systems.
  • Developed documentation for ERP processes to support user understanding and compliance.
  • Collaborated with cross-functional teams to identify system improvement opportunities.
  • Conducted regular audits of data integrity within the ERP system to ensure reliability.
  • Supported project management activities related to ERP implementation timelines and deliverables.
  • Managed accounts payable and receivable processes, ensuring timely and accurate transactions.
  • Implemented process improvements to enhance operational efficiency within accounting functions.
  • Collaborated with cross-functional teams to streamline budgeting and forecasting processes.
  • Trained and mentored junior staff on accounting procedures and best practices.
  • Supported month-end closing process by preparing journal entries, account reconciliations, and variance analysis reports.
  • Assisted auditors during annual audits, providing necessary documentation and addressing inquiries promptly.
  • Increased efficiency in accounts payable and receivable management, reducing processing time and minimizing errors.
  • Established effective communication channels with vendors and customers to resolve outstanding issues timely manner.
  • Leveraged advanced Excel skills to create dynamic financial models for decision-making purposes.
  • Maintained compliance with regulatory requirements, conducting thorough research and staying up-to-date on industry standards.
  • Implemented process improvements that reduced manual tasks for the accounting team, freeing up time for higher-value activities.
  • Streamlined accounting processes for efficiency, implementing automation tools and software solutions.
  • Contacted customers to immediately find resolutions for escalated issues.
  • Provided excellent customer service when addressing inquiries from internal external stakeholders, ensuring their needs were met in a timely manner.
  • Conducted regular reviews of fixed asset records, ensuring proper depreciation calculations and accurate recordkeeping.
  • Contributed to the development of new policies procedures as part of ongoing efforts to enhance operational efficiency.
  • Continuously updated job knowledge through participation in educational opportunities attending professional conferences reading relevant publications.
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
  • Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
  • Trained new employees on accounting principles and company procedures.
  • Collected and reported monthly expense variances and explanations.
  • Cooperated with senior leaders to create operating budgets and initiate financial planning.
  • Collaborated with accounting manager to comply with governing bodies and limit regulatory risks.
  • Developed and maintained comprehensive financial reports for management review.
  • Analyzed pricing strategies to enhance competitive positioning and profitability.
  • Collaborated cross-functionally to gather market intelligence for informed pricing decisions.
  • Presented strategic pricing recommendations to senior management, influencing business direction.
  • Streamlined pricing processes through automation, increasing efficiency and accuracy of data management.
  • Adjusted prices via pre-set schedules, supply management department costs and other factors on regular basis.
  • Developed strong analytical and financial skills, which helped to anticipate market and company needs.
  • Collaborated with cross-functional teams to develop comprehensive market intelligence for informed decisionmaking.
  • Contributed to the development of pricing policies and guidelines, ensuring consistency and compliance across all business units.
  • Spearheaded initiatives to improve data collection methods, enhancing the overall quality of information used for decision-making purposes.
  • Performed ad-hoc analyses as needed to address specific business challenges or opportunities, providing valuable insights for decisionmakers.
  • Assisted sales teams in creating tailored solutions, maximizing profitability and customer satisfaction.
  • Monitored competitors' pricing activities to make effective decisions that would improve company revenue.
  • Supported the negotiation process with clients by providing insightful data-driven recommendations on optimal pricing structures.
  • Provided training to new team members on best practices in pricing analysis and strategy development, fostering a culture of continuous improvement.
  • Assisted in preparation of presentations, data tables and other documents for investor meetings.
  • Researched macroeconomic, industry and company-specific data to inform investment decisions.
  • Supervised inventory management processes to ensure accuracy and efficiency in stock levels.
  • Implemented cycle counting procedures, enhancing inventory accuracy and reducing discrepancies.
  • Trained and mentored staff on best practices for inventory control and warehouse operations.
  • Analyzed inventory data to identify trends, enabling informed decision-making for stock replenishment.
  • Collaborated with cross-functional teams to streamline supply chain processes and improve operational efficiency.
  • Developed standard operating procedures for receiving, storing, and distributing inventory items.
  • Led initiatives to reduce excess inventory, optimizing storage space and minimizing carrying costs.
  • Monitored performance metrics to assess effectiveness of inventory control strategies, driving continuous improvement efforts.
  • Improved inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
  • Led a team of inventory control specialists, providing guidance, performance evaluations, and professional development opportunities.
  • Decreased inventory shrinkage through diligent monitoring, security measures, and employee training on loss prevention practices.
  • Optimized storage space utilization by reorganizing warehouse layout and product placement.
  • Reduced stock discrepancies with thorough audits of physical inventory and warehouse organization.
  • Implemented barcode scanning system to improve inventory tracking and reduce manual data entry errors.
  • Coordinated cross-functional teams for successful execution of annual physical inventories and reconciliation activities.
  • Analyzed sales trends to forecast future demand patterns, enabling proactive adjustments to inventory levels as needed.
  • Maintained up-to-date knowledge on industry best practices and emerging technologies for continuous improvement in inventory control operations.
  • Enhanced order fulfillment speed, ensuring accurate picking, packing, and shipping of customer orders.
  • Achieved significant time savings for inventory counts with introduction of RFID technology, simplifying audit process.
  • Spearheaded adoption of new inventory management software, facilitating easier tracking of stock movements.
  • Improved team productivity by training staff on best practices in inventory control and management.
  • Implemented returns management process that streamlined handling of defective or unsold products, recuperating value.
  • Fostered culture of continuous improvement, leading initiatives for process optimization that enhanced operational efficiency.
  • Reduced waste and increased sustainability by analyzing inventory data to identify and eliminate slow-moving items.
  • Processed damaged goods and completed wasted inventory paperwork.
  • Maintained control of cycle counts, physical inventory and discrepancy research.
  • Collaborated with other departments within facility to educate and understand how functions affect inventory.
  • Managed multiple complex inventory activities and client-driven projects.
  • Recommended measures to improve production methods, equipment performance and team operation and productivity.
  • Mastered enterprise resource planning and logistics and supply chain software and maximized material movement rate.
  • Maintained safe work environment and confirmed current compliance with OSHA and other governmental regulations.

Education

Bachelor of Arts - Psychology

University of Winnipeg | Winnipeg | 04.2000

Business analyst certificate achieved from Red River Community College 2023

Skills

ERP implementation
Deadline oriented
Business process analysis
Testing strategies
Software configuration
Data migration
User training
Collaborative approach
Application support
Issue resolution
Stakeholder communication
Requirements gathering
Report generation
Cross-functional coordination
Agile methodology
Documentation creation
Training delivery
Testing coordination
Data analytics
Security management
Business intelligence
Solution design
Lean six sigma
Part number management
Software selection
Teamwork
Teamwork and collaboration
Quick learner
Problem-solving
Time management
Attention to detail
Problem-solving abilities
Reliability
Excellent communication
Network troubleshooting
Organizational skills
Team collaboration
Effective communication
Active listening
Adaptability and flexibility
Verbal and written communication
Relationship building
Team building
Task prioritization
Wireless networking
Technical troubleshooting
Analytical thinking
System upgrades
Risk assessment
Professionalism
Time management abilities
Continuous improvement
Adaptability
Written communication
System testing
Permissions and Access control
Project management
Incident management
Professional demeanor
System updates
Root-cause analysis
Technical support
VMware and Oracle VM

Languages

English
Native or Bilingual

Timeline

ERP Coordinator and Business Analyst

Innovair Industrial Limited
06.2009 - CurrentRead More

University of Winnipeg

Bachelor of Arts from Psychology
Read More
Christina Westra