Summary
Overview
Work History
Education
Skills
Mobile Prosperity Exec
VITA Site Coordinator
Timeline
Generic

Christina Telles

San Jose

Summary

Experienced Manager in commercial property, real estate, and community association management, background includes software technical support development, location expansion, and project management with a demonstrated ability to meet targeted goals, skilled in managing social media and handling tenant client crisis, through conflict resolution, financial oversight, and property maintenance.

Overview

7
7
years of professional experience

Work History

H.O.A Community Manager

Professional Association Services
Fremont
05.2021 - 07.2023
  • Managed all operational and administrative functions of the Association, ensuring strict compliance with the management agreement and established community policies. Conducted regular property inspections to ensure maintenance compliance with regulations, while participating in board meetings as necessary. Served as the primary contact and liaison between the Association's Board of Directors and the homeowners.
  • Assessed the monthly financial reports successfully, managed and resolved resident delinquencies, and efficiently handled the collections process for the designated portfolio, provided and created detailed accounting summaries, and Board packets for the Board of Directors.
  • Executed community management resources, which included annual calendars, action item lists, resolution documents, structured agendas, and budgeting tools, to ensure their effective utilization. Furthermore, I provided comprehensive oversight of all aspects of vendor relationships, encompassing standard services, and special projects.

Assistant Community Director

Mid-Pen Housing
San Jose
06.2018 - 04.2021
  • Conducted interim and annual recertification interviews, ensuring that property standards, regulatory requirements, and all requisite documentation were processed. Organized meetings and handled incoming calls to maintain a productive work environment. The waitlist and data entry were managed with a consistent emphasis on compliance to facilitate an efficient process.
  • Created detailed move-in packets to provide new residents with essential information, ensuring a smooth transition. Handled lease renewals. Performed daily property inspections, tracked work orders, and followed up on outstanding tasks to ensure the completion of work and property turnovers, ensuring timely rent collection while strictly complying with Fair Housing and HUD regulations.
  • Organized resident events, contributed to the monthly newsletter, implemented marketing strategies, and managed maintenance operations to uphold facility standards, enhance resident engagement, and foster a harmonious community within the property.

Estate Listing Coordinator Realtor

DPL Realtors
Campbell
08.2016 - 12.2018
  • Handle logistics and budgets to optimize resources. Manage on-site event planning and execution to ensure an optimal experience for Open House participants. Develop marketing materials, and leverage social media for promotional activities. Create internal communication plans to enhance employee engagement, and act as a liaison between clients and departments.
  • Ensure integrity in managing both physical and electronic files, achieve sales targets, and maintain client satisfaction through the administration of oaths, and due diligence. Maintain strong relationships, and address any concerns that arise.
  • Maintain building facilities by overseeing HVAC, electrical, and plumbing systems. Manage preventive maintenance to reduce downtime and extend system lifespan. Collaborate with contractors for repairs, conduct inspections, and ensure compliance with safety regulations.

Education

BBA - Business Accountancy

Leavey School of Business - SCU
Santa Clara, CA
08-2025

Certificate of Achievement - AWS Cloud Computing & IT Support

Foothill College
Los Altos, CA
12-2023

Skills

  • Bilingual in Spanish and English
  • Licensed realtor, enrolled agent, and notary
  • Proficient in Office 365, Microsoft Office Suite, and Adobe
  • Proficiency with Sage Intacct and QuickBooks
  • Skilled in Yardi, RealPage, and MRI

Mobile Prosperity Exec

  • Mobile Prosperity is a 501(c) non-profit organization dedicated to improving access to financial resources such as savings, investing, budgeting, and taxation. The initiative aims to create opportunities for economic growth and reduce poverty, particularly among low-income individuals, such as single parents, the elderly, students, and immigrants.
  • Responsible for the strategic planning of fundraising, financial oversight, and community engagement for overall organizational growth, by ensuring the accuracy of accounting, data entry, budgeting, taxation regulations, and and financial standards.

VITA Site Coordinator

  • TaxFellows, a 501(c)(3) nonprofit that partners with the IRS to provide free tax preparation through the VITA program, for underrepresented individuals. The goal is to provide access to high-quality tax services, for free to eligible taxpayers, and to make tax services understandable and accessible to all.
  • Oversaw the organization and disassembly of all sites while coordinating volunteer teams. Liaised with clients review W-2 forms and other relevant tax documents to ensure accurate and timely tax returns electronic or paper filing, focusing on clients with low to moderate incomes.

Timeline

H.O.A Community Manager

Professional Association Services
05.2021 - 07.2023

Assistant Community Director

Mid-Pen Housing
06.2018 - 04.2021

Estate Listing Coordinator Realtor

DPL Realtors
08.2016 - 12.2018

BBA - Business Accountancy

Leavey School of Business - SCU

Certificate of Achievement - AWS Cloud Computing & IT Support

Foothill College

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Christina Telles