Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christina Sparks

Citrus Heights

Summary

Dynamic professional with over 20 years of experience in Customer Service, adept at managing complex processes and delivering exceptional service. Known creative problem-solving, and outstanding communication skills that enhance collaboration and client satisfaction. Multitasks and manages time well to consistently meet performance targets. Committed to continuous improvement and fostering positive relationships, driving success in every role undertaken.

Overview

9
9
years of professional experience

Work History

Personal Shopper/Curbside Shopper

Sam's Club
05.2025 - Current
  • Shopped for online orders, packaged orders, and loaded orders into customer vehicles.


Caregiver

IHSS
01.2023 - 02.2025

Developed individualized care plan for my client that took into account his medical, physical, and emotional needs.

Shopper/Delivery Driver

DoorDash
01.2020 - 02.2023

Shopped for grocery store items and picked up food orders and delivered them to customers.

  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.

Loan Officer Assistant

Fairway Independent Mortgage
11.2020 - 08.2022
  • Worked with my Loan Officer, Loan Processor, and home buyers to complete the home loan process from start to finish.

TRID Auditor

Sierra Pacific Mortgage
09.2019 - 12.2019
  • Audited loan files and made corrections to home loan closing disclosures.

Loan Officer Assistant

Big Valley Mortgage
02.2020 - 11.2019
  • Sent out mortgage loan disclosures to home buyers, completed loan applications, calculated loan fees and buyer income, ordered appraisals, and completed verification of employment for home buyers.

Administrative Assistant

Performance Contracting Inc.
07.2018 - 06.2019
  • Prepared customer billings, filed new contract paperwork, created new hire files, assisted in payroll, and audited contract files, answered incoming calls over multi-line system.

Mortgage Loan Officer/Loan Officer Assistant/Processor

Paramount Equity Mortgage
11.2016 - 02.2018
  • Reviewed mortgage loan applications for accuracy and completion. Evaluated credit histories and financial documents, ensuring compliance and minimizing risk while expediting loan processing times.

Education

High School Diploma -

Clovis West High School
06.1992

Skills

  • Administrative support specialist
  • Organizational skills
  • Fast learner
  • Time management abilities
  • Multi-tasking
  • Client satisfaction
  • Communication skills
  • Professional demeanor
  • Customer service
  • Attention to detail
  • Planning and organization
  • Decision-making

Timeline

Personal Shopper/Curbside Shopper

Sam's Club
05.2025 - Current

Caregiver

IHSS
01.2023 - 02.2025

Loan Officer Assistant

Fairway Independent Mortgage
11.2020 - 08.2022

Loan Officer Assistant

Big Valley Mortgage
02.2020 - 11.2019

Shopper/Delivery Driver

DoorDash
01.2020 - 02.2023

TRID Auditor

Sierra Pacific Mortgage
09.2019 - 12.2019

Administrative Assistant

Performance Contracting Inc.
07.2018 - 06.2019

Mortgage Loan Officer/Loan Officer Assistant/Processor

Paramount Equity Mortgage
11.2016 - 02.2018

High School Diploma -

Clovis West High School
Christina Sparks