CHRISTINA SOLIS
Lancaster
Summary
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.
Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Sales Representative
Spectrum
Lancaster
11.2018 - Current
- Developed and maintained relationships with key clients to ensure repeat business.
- Analyzed market trends to identify potential sales opportunities.
- Maintained accurate records of all sales and prospecting activities.
- Developed key customer relationships to increase sales.
- Negotiated deals and handled complaints or objections.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Operated register, handled cash and processed credit card transactions.
- Greeted and assisted customers to foster positive experiences.
- Identified customer needs by asking questions and advising on best solutions.
- Listened to customer needs to identify and recommend best products and services.
- Provided technical support for customers using the company's products or services.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
Restaurant Department Manager
McDonald's
Lancaster
05.2010 - 08.2018
- Resolved customer complaints in a timely manner while maintaining high quality service standards.
- Monitored cash handling processes to ensure accuracy in transactions.
- Developed and maintained detailed reports on restaurant performance, sales, and profitability.
- Oversaw the daily operations of the restaurant, including customer service, inventory control, scheduling of personnel, and food preparation.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Coached staff on strategies to enhance performance and improve customer relations.
- Oversaw food preparation, production and presentation according to quality standards.
- Resolved problems or concerns to satisfaction of involved parties.
Education
High School Diploma -
Calipatria High School
Calipatria, CA06-2000
Skills
- Customer relationship management
- Sales forecasting
- Market analysis
- Lead generation
- Cash handling
- Problem resolution
- Team leadership
- Customer engagement
- Product and service sales
- Sales development
- Client service
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Accomplishments
- Business Leadership Award- Received due to demonstrating a strong ability to consistently ensure guest satisfaction, work well with ey team, and exhibit a commitment to restaurant profitability while effectively exhibiting accountable.
Certification
- Certified in management, Food Safety Management.
- Business certification
Timeline
Sales Representative
Spectrum
11.2018 - Current
Restaurant Department Manager
McDonald's
05.2010 - 08.2018
High School Diploma -
Calipatria High School