Christina Sharpe
General Manager
London
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
Work History
General Manager
Domino’s Pizza
2 2011 - Current
- Managed budget implementations, employee reviews, training, and schedules.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Developed and maintained relationships with customers and suppliers through account development.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Responsible for recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Introduced new methods, practices, and systems to reduce turnaround time.
Waitress/Server
Wie Gehts Amigo Restaurant
08.2012 - 03.2013
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Greeted new customers, discussed specials, and took drink orders.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
OSSD -
Clarke High School
09.2007 - 05.2011
Diploma - Hospitality Management
Fanshawe College
London, Ontario 09.2013 - 05.2015
Skills
Relationship building
Timeline
Diploma - Hospitality Management
Fanshawe College
09.2013 - 05.2015
Waitress/Server
Wie Gehts Amigo Restaurant
08.2012 - 03.2013
OSSD -
Clarke High School
09.2007 - 05.2011
General Manager
Domino’s Pizza
2 2011 - Current
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