Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Christina Samms

Swan Hills

Summary

Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Overview

13
13
years of professional experience

Work History

Customer Service Representative

ATB Financial
Swan Hills
10.2012 - Current
  • Provided account information and answered customer inquiries in a timely manner.
  • Received telephone calls from customers regarding their accounts or services provided by the bank.
  • Handled cash deposits and withdrawals accurately according to established procedures.
  • Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
  • Resolved customer complaints or escalated them to the appropriate personnel as needed.

Office Assistant

Eckert's welding
Swan Hills
06.2012 - 10.2012
  • Utilized office equipment such as printers, copiers, and fax machines efficiently.
  • Conducted data entry tasks with a high level of accuracy and efficiency.
  • Maintained filing systems, both electronic and physical, for easy document retrieval.
  • Delivered messages and ran errands.

Education

High School Diploma -

Swan Hills School
Swan Hills, AB
06-2011

Skills

  • Customer service
  • Cash handling
  • Account management
  • Data entry
  • Complaint resolution
  • Time management

References

References available upon request.

Timeline

Customer Service Representative

ATB Financial
10.2012 - Current

Office Assistant

Eckert's welding
06.2012 - 10.2012

High School Diploma -

Swan Hills School

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Christina Samms