Christina Raymond
Kitchener,ON
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Key Holder Leader
Griffin Jewellery Designs
02.2018 - 11.2019
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
- Counted out cash drawers and balanced totals
- Submitted reports to senior management to aid in business decision-making and planning
- Opened inventory boxes and restocked shelves
- Improved customer service by projecting friendly and knowledgeable attitude
Cashier
Goodwill Industries
12.2016 - 05.2018
- Worked flexible schedule and extra shifts to meet business needs
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
Assistant Manager
Lids
06.2014 - 11.2015
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
- Established and optimized schedules to keep coverage
Education
Bachelor of Arts - Honours Therapeutic Recreation, Psychology Minor
University of Waterloo
Waterloo, ON12-2024
Diploma - Recreation Therapy
Lambton College of Applied Arts And Technology
Sarnia, ON04.2022
Skills
- Hard-working mindset
- Team Player
- Energetic nature
- Merchandising
- Time management
- Conflict resolution
- Leadership
- Critical thinking
- Good listening skills
- Project management
- Strategic planning
- Organization skills
- Interpersonal relations
- Resource management
Certification
- Gentle Persuasive Approaches
- Dean's Honour List
- DROM Practitioner
- Level C First Aid and CPR
- Meaningful Care Matters (Butterfly Approach)
Timeline
Key Holder Leader
Griffin Jewellery Designs
02.2018 - 11.2019
Cashier
Goodwill Industries
12.2016 - 05.2018
Assistant Manager
Lids
06.2014 - 11.2015
Diploma - Recreation Therapy
Lambton College of Applied Arts And Technology
- Gentle Persuasive Approaches
- Dean's Honour List
- DROM Practitioner
- Level C First Aid and CPR
- Meaningful Care Matters (Butterfly Approach)
Bachelor of Arts - Honours Therapeutic Recreation, Psychology Minor
University of Waterloo
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