Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Languages
Timeline
Generic

Christina Potter

Toronto,ON

Summary

Driven restaurant professional familiar with bussing tables, collecting trash and restocking supplies to help dining rooms operate efficiently. Solid customer service background with motivation to support team and restaurant needs. Skillfully prioritize and complete tasks to meet challenging demands. Hardworking focused on keeping dining areas customer-ready and neat. Trained in collecting dishes, resetting tables and restocking condiments. Team-oriented, reliable and always ready to go above and beyond to support team needs. Motivated and hardworking seeking challenging new role in fast-paced environment. Ready to bring skills to support team and customer needs with fast, high-quality dining assistance. Proficient in keeping tables clear, floors clean and supplies stocked. Good relationship building and time management abilities.

Dependable with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.

Hardworking Crew Member boasts solid understanding of operational practices and safety standards. Capably comprehends and follows detailed instructions to complete work tasks. Contributes to overall team success with field knowledge and dedication to going beyond to properly complete tasks.

Exemplary Crew Member offers dynamic client engagement, food safety and inventory restocking. Can-do attitude toward completing tasks, exceeding expectations and maintaining satisfaction.

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals. Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs. Effective Crew Member focused on delivering exceptional cleaning and maintenance services to customers. Dedicated, focused and knowledgeable regarding environmentally friendly cleaning products. Hospitable individual with expertise in safe food preparation. Versed in menu development and payment collection. Accurately takes orders and prepares daily food items to satisfy customers. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Crew Member

McDonald’s
11.2021 - 11.2023
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.

Cashier and Customer Service

Popeye's Restaurants
08.2020 - 03.2021
  • Customer service making sandwiches deal with cash cleaning stocking Inventory stocking items

Busser/Hostess dishes washer

Pizza e Pazzi Inc
03.2013 - 07.2018
  • Washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen
  • Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness
  • Cleaned dishes with detergent, rinsing and sanitizing chemicals in compartment sink
  • Scraped and pre-rinsed food from dirty dishes and placed items in dishwashing machine
  • Developed great team spirit with other personnel by pitching in and helping with task completion
  • Effectively loaded and unloaded dishwashers, washing by hand any large pots or items that chefs used on continuous basis
  • Cleaned garbage cans and trash receptacles by action

Shift Supervisor

Wendys Restaurant
01.2010 - 07.2013
  • Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules
  • Performed store opening and closing procedures, including setting up registers and checking products
  • Coordinated with internal departments to maximize operational efficiency across all areas, including incoming and outgoing shipments and daily production
  • Kept areas clean, neat and inspection-ready at all times, maintaining strict compliance with [Type] guidelines to keep products within tight tolerances
  • Completed opening and closing duties to facilitate business operations
  • Created and improved daily work plans for [Type] operation, including planning production schedules and optimizing task flows
  • Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity
  • Developed weekly schedules and job assignments based on individual employee strengths and expected demand levels
  • Answered and resolved customer questions and concerns
  • Assisted the general manager during assigned periods and trained over [Number] new team members
  • Motivated team members to complete assigned tasks and perform at exceptional levels.

Shift Leader

Subways restaurants
12.2006 - 02.2010
  • Documented daily production levels, materials use and special incidents to keep management informed of all activities
  • Set up, adjusted and maintained machines to keep production operating at peak levels and consistently meet challenging daily demands
  • Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity
  • Coordinated with internal departments to maximize operational efficiency across all areas, including incoming and outgoing shipments and daily production
  • Conducted weekly inventory, resolved discrepancies and completed paperwork to keep system accurate and current.Trained and supervised team member to maximize performance and meet daily objectives
  • Supervised successful team of [Number] [Job title]s by conveying project information consistently, quickly resolving issues and delivering constructive feedback
  • Trained newly hired employees on [Type] equipment and [Task] and created training manual for all [Job title]s to use as reference guide
  • Kept areas clean, neat and inspection-ready at all times, maintaining strict compliance with [Type] guidelines to keep products within tight tolerances.

Busser/Hostess

Carsairs beach bar restaurant
04.2004 - 03.2007
  • Removed trash, spills and trays to keep areas clean and professionally organized
  • Answered question for guests and retrieved desired items to maximize satisfaction
  • Carried dirty dishes to kitchen to keep dining areas clean and promote efficiency
  • Maintained highest standards of cleanliness while efficiently meeting dining room needs in fast-paced environment
  • Restocked condiments and drink station supplies to maintain customer satisfaction
  • Verified adequate levels of supplies such as linens and trays and restocked low items
  • Monitored customer movements and quickly cleared empty tables for future customers
  • Collected trash from receptacles and returned trays to kitchen for cleaning and reuse
  • Reset tables by wiping down surfaces, replacing condiments and arranging silverware and other items for expected guests
  • Delivered trays and bags to patrons and assisted with collecting items such as drinks, utensils and condiments
  • Greeted guests with friendliness and professionalism
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods
  • Backed up cashier staff to process customer orders and payments
  • Suggested additional items and offered samples of weekly promotional items to increase store sales
  • Stocked displays with new and transferred merchandise
  • Offered product samples, answered questions and suggested products
  • Proactively assessed customer needs and provided beverage refills, condiments and other services
  • Managed inventory of dining room products, including condiments, linens and flatware.

Education

12 -

Golden secoundary school

Skills

  • Customer Service and food beverages (10 years)
  • Customer Service
  • Food Service
  • Crew Member
  • Busser
  • Kitchen Experience
  • Food Preparation
  • Cooking
  • Time Management
  • Teamwork and Collaboration
  • Problem-Solving
  • Cash Handling
  • Clear Communication

Certification

  • Food Handler, 11/01/19, 11/01/24

Additional Information

SUMMARY Driven restaurant professional familiar with bussing tables, collecting trash and restocking supplies to help dining rooms operate efficiently. Solid customer service background with motivation to support team and restaurant needs. Skillfully prioritize and complete tasks to meet challenging demands. Hardworking focused on keeping dining areas customer-ready and neat. Trained in collecting dishes, resetting tables and restocking condiments. Team-oriented, reliable and always ready to go above and beyond to support team needs. Motivated and hardworking seeking challenging new role in fast-paced environment. Ready to bring skills to support team and customer needs with fast, high-quality dining assistance. Proficient in keeping tables clear, floors clean and supplies stocked. Good relationship building and time management abilities. SKILLS Cleanliness and organizationTable setting arrangement Stocking and replenishingTable setup Table settingCustomer seating Buffet serviceTable bussing Food runningCustomer Service Dining room organizationRecordkeeping Guest service

Languages

English

Timeline

Crew Member

McDonald’s
11.2021 - 11.2023

Cashier and Customer Service

Popeye's Restaurants
08.2020 - 03.2021

Busser/Hostess dishes washer

Pizza e Pazzi Inc
03.2013 - 07.2018

Shift Supervisor

Wendys Restaurant
01.2010 - 07.2013

Shift Leader

Subways restaurants
12.2006 - 02.2010

Busser/Hostess

Carsairs beach bar restaurant
04.2004 - 03.2007

12 -

Golden secoundary school

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Christina Potter