Christina Pinkney
RICHMOND HILL,ON
Summary
Hardworking and responsible employee with over 2 years experience in customer service , strong multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Hospitality Associate/Fitness Instructor
Riu Hotels and Resorts
Montego Bay , Jamaica
07.2021 - 12.2023
- Greeted guests and provided a warm welcome to all visitors.
- Ensured compliance with safety regulations in the workplace environment.
- Executed sound judgment to resolve service issues.
- Collaborated with colleagues across departments in order to provide an exceptional experience for customers.
- Assisted guests with arrangements for recreational, dining and business activities.
- Provided information about hotel services, amenities, and local attractions.
- Captured customer feedback to communicate to superiors for ongoing improvement.
- Responded promptly to customer inquiries, complaints, or requests for assistance.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Provided guidance on how to modify exercises based on injury or disability status.
- Demonstrated proper form and technique for various exercises and strhes.
- Modified exercise plans and routines based on client responses and success.
- Demonstrated stretching, cool-down and recovery techniques following workouts.
Dance Educator
Sts. Peter and Paul Prep
Kingston , Jamaica
09.2014 - 07.2020
- Planned, organized and implemented dance classes for students of all ages, levels and abilities.
- Assessed student progress through observation and evaluation of individual performances.
- Maintained accurate records of student attendance, participation and progress.
- Monitored student behavior during class time in order to ensure a positive learning environment.
- Developed lesson plans to teach a variety of dance styles such as creative dance, jazz, traditional dances and contemporary.
- Coordinated with parents on scheduling issues or other concerns related to the program.
- Planned choreography for group performances and recitals.
- Maintained effective working relationships with staff members, students and parents.
- Prepared and delivered carefully-crafted lessons to introduce students to proper dance techniques and positions while building ballet knowledge.
Zumba and Piloxing Instructor
Spartan Health Club & Express Fitness Gyms
Kingston, Jamaica
06.2016 - 11.2023
- Created and choreographed materials to promote positive learning experiences.
- Planned and implemented strategies using various teaching strategies to meet diverse clients needs.
- Upheld cleaning protocols to maintain safe environment.
- Assisted clients with their concerns or complaints.
Education
Bachelors in Dance Education - Dance Education
The Edna Manley Visual And Performing Arts
Kingston Jamaica09-2011
Some College (No Degree) - Early Childhood Care And Education
Evergreen College
Toronto, ONSkills
- Guest Relations
- Initiative and Self-Motivation
- Professional Appearance
- Relationship Building
- Excellent Communication
- Team Building
- Work Planning and Prioritization
- Sales Promotion
- Critical Thinking
- Scheduling
- Written Communication
- Goal Setting
- Customer Service
- Coaching and Mentoring
- Reliability
- Organizational Skills
- Problem-Solving Abilities
- Customer Retention
- Active Listening
Accomplishments
- Riu Hotels and Resorts - Most Improved Employee 2022.
- The Edna Manley Visual and Performing Arts- Most Outstanding Student in Dance Education. (Hons)
Languages
English
Professional
Certification
- Zumba Basic One -Certification
- Piloxing - Certification
- Piloxing Barre - Certification
- Zumba Step- Certification
- Zumba Kids- Certification
- Zumba Tone -Certification
Affiliations
- Meditation
- Hanging with friends and family
- Travelling
- Food lover
Timeline
Hospitality Associate/Fitness Instructor
Riu Hotels and Resorts
07.2021 - 12.2023
Zumba and Piloxing Instructor
Spartan Health Club & Express Fitness Gyms
06.2016 - 11.2023
Dance Educator
Sts. Peter and Paul Prep
09.2014 - 07.2020
Bachelors in Dance Education - Dance Education
The Edna Manley Visual And Performing Arts
Some College (No Degree) - Early Childhood Care And Education
Evergreen College
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