Christina Persaud
Scarborough,ON
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Business Development Representative
EHN Canada
09.2023 - Current
- Maintained extensive knowledge of company products and services to provide top-notch expertise to corporate clients.
- Expanded business through effective network development, identifying new, and prospective clients.
- Utilized knowledge of industry trends to develop value-added solutions and approaches for target audiences.
- Used SalesForce to handle current portfolio and prospective leads.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Admissions Counselor
EHN Canada - Bellwood Health Services
07.2021 - 09.2023
- Conduct pre-admission and intake assessments. Including Generalized Anxiety Assessment, Leeds Dependency Questionnaire, Patient Health Questionnaire, and Columbia Suicide Scale
- Assessed patient behavior, moods and other responses to determine correct program for treatment and devise pre-admission plans.
- Utilize knowledge pertaining to substance use, mood disorders, eating disorders to provide relevant information and educate incoming clients.
- Provided case management to a caseload of 30+ patients with substance dependence and co-occurring Anxiety and Mood disorders
- Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
- Implemented project management techniques to overcome obstacles and increase team productivity.
Sales Associate
Softmoc
08.2018 - 07.2021
- Provides customer service regarding footwear and shoe care
- Maintain consistent sales goals
- Familiarity with POS system
- Assist customers with purchasing, refunding, and exchanging items
- Maintain cleanliness and organization of store
- Process online orders for shipment
Vice President
Caribbean Connections, Caribbean Student, University of Toronto Scarborough
09.2018 - 05.2019
- Organized multiple large attendance events.
- Acted as an advocate for the inclusivity of radicalized minorities on campus and within the broader community
- Led a team of 10 members, providing support and guidance on event planning, communication, and logistics.
- Served as the main point of contact for the Caribbean Student and effectively liaised with other clubs, departments, and external stakeholders.
- Facilitated workshops participants on mental health risks in the Caribbean community.
Supervisor/Key-holder
Basics
11.2013 - 06.2018
- Supervises minimum 8 employees
- Western Union agent
- Balance and audit multiple cash registers
- Complete store closing tasks
- Evaluated employee performance and coached and trained to improve weak areas
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
Secretary
Caribbean Connections, Caribbean Student, University of Toronto Scarborough
09.2017 - 05.2018
- Create weekly meeting agenda
- Document meeting details
- Administrative duties
- Wrote correspondence emails to University administration
- Assisted colleagues with their tasks
Student
Bellwood Health Services
09.2013 - 05.2014
- Attend group therapy sessions and provide support to patients by actively listening and participating in discussions.
- Shadow employees in the admissions department to learn the process of patient intake and assess eligibility for hospital programs.
- Assumed secretarial responsibilities for the director of the department, including scheduling, email correspondence, and document preparation.
- Gained exposure to several departments within the hospital pertaining to addictions and mental health, including nursing, psychiatry, and counseling.
- Maintained patient and staff confidentiality in accordance with PHIPA regulations and hospital policies.
Education
Master of Arts - Master of Arts in Counselling Psychotherapy
Yorkville University
New Brunswick 11.2025
Bachelor of Science - Mental Health Studies, Sociology And Anthropology
University of Toronto
Toronto08.2020
High School Diploma -
Francis Libermann, Secondary School
Scarborough, ON06.2015
Skills
- Mental Health Referrals
- Time Management
- Administration Required Reporting
- Active Learning
- Creative Solutions
- Consultation and Advisement
- Creative Thinking
- Cultural Awareness
- Critical Thinking
Certification
SAN'YAS - Indigenous Cultural Training
Crisis & Trauma Resource Institute - Suicide Prevention Intervention Skills
Timeline
Business Development Representative
EHN Canada
09.2023 - Current
Admissions Counselor
EHN Canada - Bellwood Health Services
07.2021 - 09.2023
Vice President
Caribbean Connections, Caribbean Student, University of Toronto Scarborough
09.2018 - 05.2019
Sales Associate
Softmoc
08.2018 - 07.2021
Secretary
Caribbean Connections, Caribbean Student, University of Toronto Scarborough
09.2017 - 05.2018
Supervisor/Key-holder
Basics
11.2013 - 06.2018
Student
Bellwood Health Services
09.2013 - 05.2014
Master of Arts - Master of Arts in Counselling Psychotherapy
Yorkville University
Bachelor of Science - Mental Health Studies, Sociology And Anthropology
University of Toronto
High School Diploma -
Francis Libermann, Secondary School
SAN'YAS - Indigenous Cultural Training
Crisis & Trauma Resource Institute - Suicide Prevention Intervention Skills
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