Christina Noskey
Grande Prairie,AB
Summary
Results-focused and dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Reliable employee seeking full-time or part-time position. Offering excellent communication and good judgment.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Travel Agent
Travel Professionals International
Oakville, ON
05.2018 - 03.2020
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
- Arranged travel accommodations for groups, couples, executives and special needs clients.
- Responded to clients' questions, issues and complaints and implemented appropriate solutions.
- Responded to clients' questions, issues, and complaints and found appropriate solutions when needed.
- Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
- Collaborated with colleagues to implement best practices across department and exceed team goals.
- Monitored market trends and activities to maintain competitive rates and strategies, increasing net revenue.
- Discussed security issues and protocols with individuals traveling to highly insecure countries or areas.
- Communicated benefits and information regarding international travel insurance with clients and obtained best rates, increasing repeat business.
Night Stock Associate
Walmart
Grande Prairie, AB
Waitress
Dons Dining
Grande Prairie, AB
Homemaker
N/A
Hythe, AB
04.2001 - Current
Waitress
Snappers Nightclub
Grande Prairie, AB
Education
No Degree -
Skills
- Transportation and Errands
- Travel Arrangements
- Budgeting and Allocation
- Leadership experience
- Communication skills
- Organizational know-how
- People skills
- Collaboration talent
- Problem-solving abilities
Certification
- Certified travel agent
Timeline
Travel Agent - Travel Professionals International
05.2018 - 03.2020
Homemaker - N/A
04.2001 - Current
Night Stock Associate - Walmart
Waitress - Dons Dining
Waitress - Snappers Nightclub
Grande Prairie Composite High School - No Degree,
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