Christina Nelson
Edmonton,AB
Summary
Ambitious Hospital Unit Clerk equipped to handle front desk operations such as greeting guests, facilitating discharges, accepting admissions and working alongside other medical professionals. Goal-oriented and meticulous, demonstrating outstanding computer skills and telephone etiquette.
Overview
4
4
years of professional experience
Work History
Receptionist/ Chiropractic Assistant
Brentwood Chiropractic
Edmonton, Alberta
04.2023 - 10.2023
- Performed various therapies on patients after their chiropractic treatment
- Processed benefits online and kept track of WCB and MVA appointments
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Processed payments and updated accounts to reflect balance changes.
- Updated and recorded customer or client information to maintain accounts.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained an organized filing system of confidential client information in accordance with company policy.
Administrative assistant
Kinesis physical therapy
Edmonton, AB
09.2022 - 03.2023
- Utilized the Practice Perfect software to book patients, update patient information and handle multiple physiotherapist’s schedules daily
- Pleasantly answered phones, responded to and sent emails, scanned and faxed documents
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Accepted various forms of payment and performed cash out duties at the end of each shift.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Owner
Mommy Connections Grande Prairie
02.2020 - 02.2021
- Sole proprietor of the province-wide franchise that is geared to connect moms with babies and toddlers to local experts and activities in the area
- Very proficient in responding to emails and phone calls, working the backend of a website, all types of social media, marketing, planning a schedule, and networking with a variety of other businesses in Grande Prairie and area
- Prioritized daily tasks and worked well with deadlines
- Comfortable with public speaking and presented information to groups regularly.
Education
Hospital Unit Clerk -
NorQuest College
Edmonton, AB12.2023
Medical Radiological Technologist -
NAIT
07.2011
Skills
- Administrative Support
- Multi-Line Telephone Skills
- Multitasking and Prioritization
- Time Management
- Verbal and Written Communication
- Professional Demeanor
References
- Brenda Thompson, 587-298-6975
- Jordan MacDonald, 587-338-8407
- Ashley Tiedemann, 780-897-4667
Timeline
Receptionist/ Chiropractic Assistant
Brentwood Chiropractic
04.2023 - 10.2023
Administrative assistant
Kinesis physical therapy
09.2022 - 03.2023
Owner
Mommy Connections Grande Prairie
02.2020 - 02.2021
Hospital Unit Clerk -
NorQuest College
Medical Radiological Technologist -
NAIT
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