Christina Myers
Eureka
Summary
Dynamic Pharmacy Technician with Walgreens Boots Alliance, skilled in problem-solving and workflow optimization. Successfully mentored junior staff and enhanced patient care through effective collaboration. Proficient in medication dispensing and maintaining HIPAA compliance, ensuring exceptional service and confidentiality in a fast-paced environment. Committed to fostering a positive team atmosphere and improving operational efficiency.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walgreens Boots Alliance
04.2021 - Current
- Processed prescription orders accurately and efficiently in fast-paced pharmacy environment.
- Assisted pharmacists in managing medication inventory and ensuring compliance with safety regulations.
- Collaborated with healthcare professionals to resolve medication-related issues and enhance patient care.
- Mentored junior pharmacy technicians, fostering a collaborative team environment and promoting best practices.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Conducted regular audits of medication stock levels to ensure timely replenishment and minimize discrepancies.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
Housekeeper
Bode Property Management
12.2017 - 04.2021
- Supervised cleaning staff to ensure compliance with safety and sanitation standards.
- Developed and implemented efficient cleaning schedules for residential properties.
- Trained new employees on proper housekeeping procedures and equipment usage.
- Conducted regular inspections to maintain high cleanliness standards across all properties.
- Streamlined housekeeping processes, reducing time spent on routine tasks while maintaining quality.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Dog Behaviorist
Self
04.2015 - 04.2021
- Developed individualized behavior intervention plans tailored to client needs.
- Conducted assessments to identify behavioral challenges and recommend strategies.
- Collaborated with families to provide support and enhance treatment efficacy.
- Trained caregivers in behavior management techniques for improved consistency.
- Led workshops to educate community members on behavioral health practices.
- Conducted functional behavior assessments to identify the function of challenging behaviors and inform intervention strategies.
Warranty Administrator
Lithia Chrysler Dodge Jeep Ram of Eureka
05.2013 - 04.2016
- Processed warranty claims efficiently, ensuring adherence to company policies and manufacturer guidelines.
- Coordinated with service technicians to gather necessary documentation for warranty claim approvals.
- Managed customer inquiries regarding warranty coverage and claims status, providing clear communication throughout the process.
- Trained new staff on warranty procedures and software systems, enhancing team performance and consistency.
- Reviewed and approved warranty repair orders, verifying compliance with manufacturer specifications and dealership standards.
- Maintained a high level of accuracy in claim submissions, resulting in minimal rejections due to incorrect information or incomplete documentation.
- Reviewed warranty repair orders for proper completion, accuracy and legibility to reduce processing delays.
- Collaborated with service technicians to accurately diagnose vehicle issues and determine warrantable repairs.
- Submitted supporting documents to satisfy criteria required by manufacturer or distributor.
Education
No Degree - No Declared Major
Riverside Community College
Riverside, CANo Degree - Pharmacy Technician
College of The Redwoods
Eureka, CA03-2021
No Degree - Law Enforcement
College of The Redwoods
Eureka, CA06-2010
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Insurance billing
- Answering customer questions
- Patient confidentiality
- Insurance verification
- Medication dispensing
- Pharmacy ethics
- Pharmaceutical calculations
- Drug safety
Certification
- CPhT - Certified Pharmacy Technician
- Licensed Pharmacy Technician - California
- Certified Immunizer- Walgreens specific
Timeline
Pharmacy Technician
Walgreens Boots Alliance
04.2021 - Current
Housekeeper
Bode Property Management
12.2017 - 04.2021
Dog Behaviorist
Self
04.2015 - 04.2021
Warranty Administrator
Lithia Chrysler Dodge Jeep Ram of Eureka
05.2013 - 04.2016
No Degree - No Declared Major
Riverside Community College
No Degree - Pharmacy Technician
College of The Redwoods
No Degree - Law Enforcement
College of The Redwoods
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