Christina Monaco
Maple,ON
Summary
Proven Developmental Support Worker with a track record of enhancing client independence and quality of life at York Region District School Board. Leveraged patience, creativity, and problem-solving abilities to implement personalized support plans and foster positive change. Excelled in time management and client advocacy, significantly improving client satisfaction and support delivery. Dedicated [Job Title] with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Reliable [Job Title] experienced in providing comprehensive physical and emotional care to individuals. Friendly individual provides assistance with daily activities. Enjoys working with people and offers great organizational and interpersonal skills.
Overview
10
10
years of professional experience
Work History
Developmental Support Worker
York Region District School Board
09.2018 - Current
- Guided developmentally disabled adults through customized day programs.
- Improved quality of life for clients through compassionate care and assistance with daily tasks.
- Fostered a positive and supportive environment, addressing behavioral challenges with patience and understanding.
- Maintained professional boundaries while building rapport with clients, establishing trust for effective support delivery.
- Implemented creative strategies for skill development, adapting techniques to suit each client''s unique learning style.
- Provided ongoing emotional support during challenging times, helping clients build resilience and coping skills.
- Enhanced client independence by implementing personalized support plans tailored to individual needs.
- Assisted clients in developing and setting realistic goals to promote positive change.
Personal Assistant
North American Paper Products Inc
09.2014 - Current
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Displayed absolute discretion at handling confidential information.
- Aided executive in personal tasks such as scheduling appointments or running errands when needed.
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
- Accomplished project deadlines by assisting with task completion whenever required.
- Kept detailed track of household and maintenance inventory and schedules.
- Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips.
- Enhanced client satisfaction, meticulously arranged client meetings and followed up on action items.
- Boosted team morale, organized team-building activities that fostered positive work environment.
- Maintained confidentiality, handled sensitive information with discretion and integrity.
Education
Diploma - Autism And Behavioural Sciences
Seneca Polytechnic College.
King, ON06.2018
Skills
- Patience and understanding
- Initiative and Proactivity
- Creativity and Innovation
- Self-awareness
- Client Advocacy
- Patient support
- Emergency response training
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Reliability
- Excellent Communication
- Active Listening
- Effective Communication
- Adaptability and Flexibility
- Behavior Management
- Professionalism
- Interpersonal Communication
- Crisis Intervention
- Rehabilitation Services
Languages
English
Professional Working
Timeline
Developmental Support Worker
York Region District School Board
09.2018 - Current
Personal Assistant
North American Paper Products Inc
09.2014 - Current
Diploma - Autism And Behavioural Sciences
Seneca Polytechnic College.
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