Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Casual Receptionist
Canaropa
3015 16th St NE
07.2023 - 06.2024
Answered the office phone and transferred calls to the manager and sales team.
Did some filing
Customer Service
Some logistic duties
Private Nanny
Private Nanny
Calgary, AB
09.2011 - Current
Prepared healthy, age-appropriate snacks and meals.
Monitored schedules to maintain sleeping, eating, and school schedules for children.
Built positive and nurturing environments to support child social and emotional growth.
Organized and cleaned home after activities by picking up toys and straightening up play room.
Crew Trainer
McDonald's Restaurant
16th Ave NW Calgary Alberta
11.2008 - 02.2011
Trained other employees in customer service, food safety, and performance requirements.
Set positive example for team members by providing high-quality, efficient service.
Taught new team members correct procedures for all areas of operations.
Greeted customers with smile and provided friendly service to professionally handle every need.
Worked Drive Thru window and expedited customer orders.
Shift Supervisor
Burger King
16th Ave NW Calgary Alberta
09.2005 - 11.2008
Trained new employees and delegated daily tasks and responsibilities.
Completed store opening and closing procedures and balanced tills.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Responded to and resolved customer questions and concerns.
Worked Drive Thur window expediting customer orders in a fast past environment.
Cleaned kitchen/Dinning Room as well as broiler.
Education
Diploma -
Englehart High School
Englehart, ON
06.1998
Skills
Flexible and Adaptable
Excellent Communication
Teambuilding
Multitasking Abilities
Attention to Detail
Self-Motivated
Languages
English
Native or Bilingual
French
Limited Working
Volunteer Experience
Alberta Children's Hospital volunteer April 2024 to current, duties are directing patients and families in time of need to desired location of clinic. Working flu clinic.
Calgary Zoo/Wilder Institute Volunteer. Duties include welcoming guests, help visitors find viewing opportunities, support animal care requests for visitor flow, maintain a safe environment by pleasantly enforcing rules, talk to guest and answer questions and share animal facts with guests.