CHRISTINA MARTINEZ
Granada Hills
Summary
Dynamic recruiter with extensive experience at Express Employment Professionals, excelling in talent acquisition and client satisfaction. Proven ability to manage high-volume staffing needs while fostering strong relationships. Skilled in Microsoft Office Suite and bilingual in Spanish, demonstrating exceptional communication and organizational skills to drive operational success.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Recruiter
Express Employment Professional
08.2024 - Current
- Review and enter the online applications received daily in our Office Candidate tracking system.
- Maintain an extremely high-level of daily activity to fill all job orders with urgency.
- Qualify and take a thorough and complete job order.
- Generate and expand business with existing accounts and new accounts.
- To fill all order, develop a pool of associates by interviewing multiple applicants daily and developing strong supporting relationships.
- Coordinate and reprioritize activities daily.
- Sales
Office Assistant
Birmingham Community Charter High School
01.2023 - 01.2024
- Assist visitors to the office and maintain positive public relations with others.
- Respond to inquiries and provide a variety of information to staff, students, parents, and the public in a tactful and courteous manner.
- Answer phones and professionally greets callers, takes, and distributes phones messages timely and accurately.
- Communicate with other departments, staff, and outside organizations to exchange information and resolve issues or concerns related to assigned activities; prepare and coordinate schedules and calendars as directed.
- Communicate information as needed to parents and students regarding grades, attendance, homework requests, absences, truancies, and detentions, etc.
- Ensure accurate accounting and reporting of student attendance, calling parents, and clearing attendance on a weekly cycle.
- Set up, input, and maintain student files.
- Maintain confidentiality of student records and interactions with parents, including content of translations requested.
- Assist in the collection of data required for the preparation of reports to the charter entity and other appropriate bodies.
- Assist Deans with all matters regarding student records.
- Establish and maintain positive working relationships with students, parents, other staff members, and the public using proper customer service etiquette such as patience, positive interactions finding solutions, etc.
- Contact and summon students for counselor and IEP conferences, graduation checks, tutoring, Dean, and teacher requests, lost and found items, social services, and any other pertinent matters.
- Compose letters, forms, memoranda, bulletins, reports, flyers, or other materials from detailed or rough copy; compose routine correspondence; proofread completed typing assignments; copying materials.
Branch Manager
Priority Workforce
01.2020 - 01.2023
- Manage scheduling and provide supervision to employees who are personal attendant staff.
- Answer incoming phone calls and route phone calls as appropriate.
- Maintain good communication with employees, client's office personnel and the community.
- Supervisory responsibilities include, planning, assigning and directing work appraising performance, discipline employees, addressing complaints and resolving problems- provide complete staffing services for the company which include weekday and weekend on-call duties.
- Managing employees payroll.
- Interviewing all new candidates and drug testing for pre-employment.
- Manage recruiting priorities, set strategic initiatives and goals for the recruiting team.
- Monthly meeting with clients to examine what they are looking for and ways to improve our search criteria.
- Dedicated to achieving the goals of client satisfaction, staffing, growth and excellence in branch operations.
inside sales/Administration assistance
SPI (Specialty Products & Insulation)
Salt Lake City
01.2017 - 01.2020
- Answer incoming calls, verify and update costumer information as necessary, as well as greet and assist customers who visit the company in person.
- Gather and enters sales order information, provide information on product availability, price and delivery.
- Answer costumer question regarding shipping and delivery status, invoicing, pricing, and any other costumer questions.
- Problem solving: manages difficult costumer’s situations responds promptly to costumers needs and solicits customer feedback to improve service.
- Accounting: Managed costumer accounts, daily billing orders, plans assign, and reviews staffs work, data entry management, planning and organizing.
onsite recruiter
RESOURCE MFG
West valley
01.2018 - 01.2019
- Staff recruitment and scheduling for open shifts.
- Manage daily on-site operations such as headcount, check-ins of employees to ensure staff’s availability during working hours.
- Monitor all company activities and ensure compliance with company procedures and policies.
- Coordinate with supervisors and management to plan activities for higher productivity on production site.
- Develop and maintain relationship with management and supervisors to resolve employee issues, concerns and grievances as per existing company policy.
- Walking the production area accessing the manager and employee needs.
- Develop ways to retain all employees through motivation and encouragement.
- Conduct new hire and safety orientations.
- Handle associate questions and concerns in a timely manner.
- Manage employee pool by hiring, retaining or terminating of same, evaluate performance and counsel employees to improve performance.
- Handle workers’ comp injuries.
- Maintain weekly temporary payroll and employee personal files to facilitate effective personnel management.
- Maintain internal database daily with customer requests, counseling, absences, etc.
- Conduct exit interviews and report findings as need.
Export Specialist /Logistics /Costumer Service
COTY
North Hollywood
01.2013 - 01.2016
- Company Overview: Pure Play global leader in Nail Lacquer and Beauty Industry
- Attracts potential customers by answering product and service questions; suggesting information about other products and services.
- Opens customer accounts by recording account information.
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Worked close with pickers and packers to follow up the process of work orders.
- Communicated with freight Forwarders to schedule pick-ups.
- Routed shipments using internet.
- Prepared all dangerous goods for air and ocean.
- Reviewed documents for completeness to avoid delays and rejections at the port or airlines.
- Pure Play global leader in Nail Lacquer and Beauty Industry
Team Leader
CARLS JR
North Hollywood
01.2011 - 01.2013
- Company Overview: Fast Food Restaurant
- Supervised cashiers and cooks.
- Assisted costumers with food orders.
- Fast Food Restaurant
Education
Diploma -
Polytechnic High School
Arleta, CA01.2009
Skills
- CF49 Code of federal Regulations
- AITA Regulations
- Supervisory Skills
- Microsoft Office Suite
- Costumer Service
- Accounting
- Strong Math Skills
- Outlook
- Medical receptionist
- Administration Assistance
- Managing
- Recruiting
- Human Resources
- New hire orientations
- Payroll
- Sales
- Bilingual- Read and Speak Spanish
- Talent acquisition
- Recruiting and sourcing
Certification
- Transportation of Dangerous Goods via Air, COTY, North Hollywood, CA, 01/01/18
- Transportation of Dangerous Goods by Vessel, COTY, North Hollywood, CA, 01/01/18
- Transportation of Dangerous Goods via Ground, COTY, North Hollywood, CA, 01/01/18
Languages
Spanish
Professional
Timeline
Recruiter
Express Employment Professional
08.2024 - Current
Office Assistant
Birmingham Community Charter High School
01.2023 - 01.2024
Branch Manager
Priority Workforce
01.2020 - 01.2023
onsite recruiter
RESOURCE MFG
01.2018 - 01.2019
inside sales/Administration assistance
SPI (Specialty Products & Insulation)
01.2017 - 01.2020
Export Specialist /Logistics /Costumer Service
COTY
01.2013 - 01.2016
Team Leader
CARLS JR
01.2011 - 01.2013
Diploma -
Polytechnic High School
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