CHRISTINA LEYVA
Bakersfield
Summary
Dynamic Case Management Program Clinical Coordinator at Sevita Health with a proven track record in enhancing clinical quality outcomes and ensuring compliance with regulatory guidelines. Skilled in client communication and multidisciplinary team collaboration, I effectively implemented quality assurance protocols, leading to improved patient satisfaction and care delivery.
Overview
22
22
years of professional experience
Work History
Case Management Program Clinical Coordinator
Sevita Health
Bakersfield
2021.10 - Current
- Coordinated care plans for clients with diverse medical and behavioral needs.
- Collaborated with multidisciplinary teams to ensure comprehensive service delivery.
- Monitored client progress and adjusted treatment plans as needed.
- Facilitated training sessions for staff on best practices in client care.
- Implemented quality assurance protocols to enhance service effectiveness.
- Maintained accurate client records in compliance with regulatory standards.
- Provided guidance and support to team members regarding clinical best practices.
- Maintained detailed records of patient progress and outcomes.
- Monitored quality assurance program to improve performance and maintain high standards of care.
- Assisted with budget preparation and monitoring expenses associated with providing care services.
- Facilitated communication between patients, families, and healthcare professionals.
- Maintained accurate and confidential patient records in accordance with HIPAA regulations.
- Collaborated with healthcare professionals to develop treatment plans for patients.
- Monitored patient care to ensure adherence to established clinical guidelines and standards.
- Collaborated with other departments to coordinate patient care services.
- Implemented patient satisfaction surveys to gather feedback and identify areas for improvement in clinical services.
- Collaborated with healthcare professionals to plan and execute patient treatment plans effectively.
Inspector
International Union of Operating Engineers
Bakersfield
2016.02 - 2018.01
- Conducted safety inspections on construction sites to ensure compliance with regulations.
- Collaborated with teams to identify hazards and implement corrective actions.
- Documented inspection findings and prepared reports for management review.
- Communicated inspection results clearly to stakeholders and team members.
- Monitored compliance with union agreements during inspection processes.
- Filled out and submitted logs and paperwork on-time.
- Rejected products and materials failing to meet expectations.
- Identified any potential hazards or areas that needed improvement through visual inspection and testing.
- Recommended improvements to production process to facilitate quality control.
- Maintained accurate records of all tests conducted during the inspection process.
- Monitored production processes to detect deviations from specifications or standards.
- Participated in training to strengthen and develop inspector competencies.
- Participated in internal audits to evaluate the effectiveness of current quality control measures.
- Utilized precision tooling for verification of compliance per technical drawings.
- Utilized specialized equipment to test materials and products for durability, safety, and performance standards.
- Facilitated cross-functional meetings to discuss inspection findings and collaborate on improvement strategies.
- Managed and resolved conflicts arising from inspection findings, negotiating between parties to achieve compliance.
Legal Processing Clerk
Kern County Superior Court
Bakersfield
2004.01 - 2009.07
- Processed legal documents for court cases and maintained accurate records.
- Communicated with attorneys and court personnel regarding document requirements.
- Reviewed submissions for compliance with court rules and regulations.
- Updated case management systems to reflect current status of filings.
- Ensured confidentiality of sensitive information throughout processing tasks.
- Entered data into the computer system accurately and efficiently.
- Conducted document searches when requested by attorneys or other personnel.
- Reviewed legal documents to ensure accuracy and completeness.
- Prepared legal documents including pleadings, motions, briefs, affidavits, and orders.
- Answered telephone inquiries regarding case status or procedural issues.
- Remained highly organized and detail-oriented while working on several cases simultaneously.
Education
Some College (No Degree) - Psychology
Bakersfield College
Bakersfield, CASome College (No Degree) - Addiction Counseling
California State University, Bakersfield
Bakersfield, CASkills
- Case management
- Client communication
- Team collaboration
- Quality assurance
- Document preparation
- Safety inspection
- Conflict resolution
- HIPAA compliant
- Data entry
- Multidisciplinary team collaboration
- Improving clinical quality outcomes
- Protocol adherence
- Compliance with regulatory guidelines
- Direct patient care
- Clinical leadership
Timeline
Case Management Program Clinical Coordinator
Sevita Health
2021.10 - Current
Inspector
International Union of Operating Engineers
2016.02 - 2018.01
Legal Processing Clerk
Kern County Superior Court
2004.01 - 2009.07
Some College (No Degree) - Psychology
Bakersfield College
Some College (No Degree) - Addiction Counseling
California State University, Bakersfield