Christina Lampley
Brea
Summary
Dynamic Talent Acquisition and Recruitment professional with 10+ years of experience leading full-cycle recruitment, admissions, talent development, workforce planning, and employee engagement across higher education, retail, and hospitality. Proven success managing end-to-end hiring processes, developing recruitment strategies, conducting behavioral interviews, partnering with hiring managers, and building diverse talent pipelines. Experienced in employee onboarding, staffing, workforce planning, HR operations, Workday, applicant tracking systems, and relationship management. Recognized for improving recruitment outcomes, mentoring teams, and delivering exceptional candidate experiences.
Overview
11
11
years of professional experience
Work History
PT Customer Service Lead & Talent Captain
Burlington Stores
07.2025 - Current
- Serve as Customer Service Lead, providing front-end leadership while ensuring exceptional customer experiences and operational excellence.
- Support store staffing initiatives by recruiting qualified candidates through employee referrals, community outreach, and recruiting events.
- Conduct candidate interviews and assist store leadership with hiring decisions.
- Coordinate onboarding activities and facilitate new hire orientation.
- Train, mentor, and coach newly hired associates on company policies, customer service standards, and operational procedures.
- Assist leadership with workforce planning and scheduling to ensure adequate staffing levels.
- Promote employee engagement, recognition programs, and retention initiatives.
- Support talent development by identifying high-potential associates for advancement opportunities.
Associate Director of Recruitment & Admissions (Hiring Manager)
University of California, Irvine
06.2023 - Current
- Serve as Hiring Manager for Recruitment & Admissions staff and student employees, overseeing the full-cycle recruitment process from workforce planning through onboarding.
- Lead end-to-end recruitment including job postings, resume screening, behavioral phone interviews, panel interviews, candidate evaluations, reference checks, hiring recommendations, and onboarding.
- Partner with Human Resources to ensure compliance with university hiring policies, recruitment procedures, and equal employment opportunity standards.
- Develop recruitment strategies to attract high-quality talent while supporting departmental staffing needs.
- Train and mentor new staff members, creating onboarding plans that accelerate employee success.
- Spearheaded recruitment initiatives for the FLEX MBA program, increasing application volume by 28% year-over-year.
- Designed multi-channel recruitment campaigns utilizing email marketing, webinars, LinkedIn, and CRM platforms that improved lead-to-applicant conversion by 17%.
- Built strategic partnerships with corporations, military organizations, and community colleges to strengthen recruitment pipelines.
- Developed enrollment and recruitment dashboards to analyze hiring and admissions metrics, supporting strategic decision-making.
- Managed recruitment events, career fairs, information sessions, and employer partnerships to increase candidate engagement.
- Supervised student employees while providing coaching, performance management, and professional development.
Casting Services Coordinator (Recruitment)
Disney Worldwide Services
Anaheim, CA
08.2022 - 12.2025
- Coordinate high-volume recruitment activities supporting multiple business units across the Disneyland Resort.
- Manage interview scheduling, candidate communications, and pre-employment processing.
- Partner with recruiters and hiring leaders to support staffing initiatives and workforce planning.
- Maintain employee and candidate records using Workday while ensuring compliance with HR policies.
- Represent Disney at career fairs, hiring events, and community outreach initiatives to attract diverse talent.
- Provide exceptional candidate experience throughout the recruitment lifecycle.
- Support onboarding activities and employment documentation for newly hired Cast Members.
Senior National Recruitment & Admissions Advisor
Trident University International
10.2015 - 04.2023
- Managed full-cycle recruitment for graduate and undergraduate programs while maintaining an average enrollment of 20–23 students per eight-week cycle.
- Developed strategic outreach campaigns that increased qualified leads by 20%.
- Conducted consultative interviews to evaluate prospective students and recommend academic pathways.
- Built and managed a robust recruitment pipeline using CRM systems and data analytics.
- Mentored junior advisors, improving team enrollment performance by 15%.
- Improved admissions workflows, reducing onboarding timelines by 40%.
- Served on the Diversity & Inclusion Taskforce, helping develop equitable recruitment practices.
- Maintained student retention rates exceeding 76% through relationship management and advising.
Interim Campus Director
Trident University International
01.2022 - 10.2022
- Directed daily campus operations including Admissions, Student Services, Financial Services, and Academic Support.
- Supervised professional staff while providing coaching, performance management, and leadership development.
- Implemented operational improvements that reduced service response times by 22%.
- Analyzed organizational performance metrics to improve retention and student success.
- Led change management initiatives during organizational transition while maintaining operational continuity.
Education
Master of Science - Industrial & Organizational Psychology
University of Phoenix
Bachelor of Science - Communications
University of Phoenix
Skills
- Full-Cycle Recruitment
- Talent Acquisition
- Hiring Manager Experience
- Behavioral Interviewing
- Candidate Screening
- Phone Interviews
- Talent Pipeline Development
- Workforce Planning
- Staffing & Scheduling
- Employee Relations
- Onboarding & Orientation
- Training & Development
- Performance Management
- HR Compliance
- Workday
- Applicant Tracking Systems (ATS)
- CRM Management
- Recruitment Marketing
- University Recruiting
- Diversity Recruitment
- Employee Engagement
- Leadership & Coaching
- Data Analytics
- Project Management
- Microsoft Office Suite
PROFESSIONAL DEVELOPMENT
- Disney Human Resource Management – Disney Institute
- Organizational Leadership Training – Trident University
- Project Leadership & Conflict Resolution
- Higher Education Compliance Conference
- Graduate Management Admission Council (GMAC) Conferences
- Monthly HR & Compliance Training
Timeline
PT Customer Service Lead & Talent Captain
Burlington Stores
07.2025 - Current
Associate Director of Recruitment & Admissions (Hiring Manager)
University of California, Irvine
06.2023 - Current
Casting Services Coordinator (Recruitment)
Disney Worldwide Services
08.2022 - 12.2025
Interim Campus Director
Trident University International
01.2022 - 10.2022
Senior National Recruitment & Admissions Advisor
Trident University International
10.2015 - 04.2023
Bachelor of Science - Communications
University of Phoenix
Master of Science - Industrial & Organizational Psychology
University of Phoenix