Christina Kowal
Edmonton,AB
Summary
Compassionate Health Care Aide and Unit Clerk known for high productivity and efficient completion of tasks, and who has specialized skills in patient care. I excel in communication, empathy, and teamwork to provide exceptional care and support to patients.
Overview
11
11
years of professional experience
Work History
Health Care Aide
AHS Home Care
Fort Saskatchewan, Alberta
05.2021 - Current
- Assisted residents with bathing and dressing to promote personal hygiene.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Help patients take their prescribed medications, including eye drops, creams, and other treatments.
- Helped patients maintain their independence while providing support when needed.
- Monitoring and reporting patient condition and overall well-being, reporting any changes or concerns.
- Help with mobility, ambulation, and transfers using assistive devices, like walkers or wheelchairs.
- Assisting with meal preparation and ensuring the patient receives appropriate nutrition.
- Communicate with the team.
Unit Clerk
CapitalCare Dickinsfield
Edmonton, Alberta
03.2014 - Current
- Greeted patients, answered phone calls, and provided general information to visitors.
- Monitored and ordered office and medical supplies, maintaining optimal stock levels.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Assisted in the preparation of patient charts and medical records.
- Assisted in the preparation of patient care plans in collaboration with nursing staff.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Facilitated communication between medical staff, patients, and families, improving service delivery.
- Routed laboratory or diagnostic results to appropriate staff.
- Monitored faxes and emails for incoming orders or requests from physicians or other healthcare professionals.
- Supported patients with timely and knowledgeable response to diverse requests.
- Managed patient admission and discharge processes efficiently, ensuring accurate documentation and patient satisfaction.
- Participated with health care team to deliver quality and customer-focused health care to patients.
- Managed the organization and cleanliness of the nursing station and patient areas.
- Maintained confidentiality of all patient information.
- Provided support to physicians and nursing staff with administrative tasks.
- Updated and maintained databases with current information.
- Coordinated internal and external patient transportation.
- Coordinated scheduling of patient appointments, tests, and procedures, optimizing department workflow.
- Scanned documents into computer databases for storage purposes.
Health Care Aide
AHS
Westlock, Alberta
05.2019 - 05.2020
- Provided assistance to patients with activities of daily living such as bathing, dressing, grooming and eating.
- Worked with cross-functional teams to achieve goals.
- Observed and reported unusual symptoms and changes to charge nurse.
- Monitoring and recording vital signs, like blood pressure, temperature, and pulse.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Distributed drinking water and nourishment to residents.
- Provided emotional support to patients and their families during difficult times.
- Participated in continuing education activities to stay up-to-date on best practices.
- Communicated effectively with other healthcare professionals regarding client care plans.
- Performed basic nursing skills such as wound care, catheter care and ostomy management.
Education
Some College (No Degree) - Health Care Aide
Norquest College
Edmonton, AB03-2018
Some College (No Degree) - Medical Office Assistant With Unit Clerk Specialty
Academy of Learning Career College
Edmonton, AB12-2012
Skills
- Problem-solving abilities
- Compassion and empathy
- Strong communication skills
- Certified in CPR, AED, and BLS
- Active listening
- Interpersonal skills
- Attention to detail
- Team collaboration
References
References available upon request.
Timeline
Health Care Aide
AHS Home Care
05.2021 - Current
Health Care Aide
AHS
05.2019 - 05.2020
Unit Clerk
CapitalCare Dickinsfield
03.2014 - Current
Some College (No Degree) - Health Care Aide
Norquest College
Some College (No Degree) - Medical Office Assistant With Unit Clerk Specialty
Academy of Learning Career College
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