Christina Johnson
Wawanesa,MB
Summary
Empathetic, passionate, hard-working graduate student seeking a practicum placement to build upon current counseling skill-set, mentor local community members, and become an accredited counsellor in the rural Manitoba region.
Overview
9
9
years of professional experience
Work History
Personnel Selection Officer
Canadian Armed Forces
07.2022 - Current
- Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
- Mentored and counseled junior staff members, helping them develop their skills and advance in their careers.
- Administered and assessed findings for personality testing indicating suitability for specialty trades.
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
- Championed diversity initiatives within the department, promoting an inclusive work environment where all employees felt valued and respected.
- Generated reports detailing findings and recommendations.
Human Resources Administrator
Canadian Armed Forces
04.2017 - 07.2022
- Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
- Managed payroll and timekeeping to track hours and accurately pay employees.
- Maintained accurate employee records through diligent documentation of personal information, job history, performance evaluations, and other relevant data.
- Updated HR database with new employee information, changes in benefits, and other details.
- Managed employee leaves of absence, ensuring compliance with applicable laws and maintaining clear communication channels between employees and management.
Dining Room Supervisor
Butchart Gardens
04.2017 - 09.2019
- Communicated effectively with dining staff and guests alike to promote adherence to dining room policies and standard operating procedures.
- Trained, managed and scheduled dining staff, distributing hours, and assignments to leverage strengths of individual team members.
- Coordinated high-quality dining services to meet or exceed guest expectations, enforcing quality standards and facilitating smooth operations.
- Improved team morale and productivity by providing ongoing support, recognition, and opportunities for professional growth.
- Implemented conflict resolution techniques when handling complaints from customers or disagreements amongst employees.
Blue Poppy Restaurant Supervisor
The Butchart Gardens
05.2015 - 04.2017
- Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
- Improved customer satisfaction by ensuring consistent quality of food and service.
- Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
- Supervised daily cash handling procedures, ensuring accurate accounting records and minimizing discrepancies.
- Monitored health and safety standards to maintain a clean, safe working environment.
- Provided ongoing coaching for employees, nurturing professional growth opportunities within the organization.
Education
Master of Arts - Counselling Psychology
Yorkville University
Fredericton, NB12.2025
Bachelor of Arts - Psychology
University of Calgary
Calgary, AB05.2013
Skills
- Innovation and Creativity
- Team Leadership
- Complex Problem-Solving
- Verbal and written communication
- Teamwork and Collaboration
- Problem Resolution
- Employee Coaching and Mentoring
- Interpersonal Relations
Languages
English
Native or Bilingual
Hobbies
Enjoy reading, cooking, learning homesteading skills, exploring outside with my family, fishing, listening to music
Timeline
Personnel Selection Officer
Canadian Armed Forces
07.2022 - Current
Human Resources Administrator
Canadian Armed Forces
04.2017 - 07.2022
Dining Room Supervisor
Butchart Gardens
04.2017 - 09.2019
Blue Poppy Restaurant Supervisor
The Butchart Gardens
05.2015 - 04.2017
Master of Arts - Counselling Psychology
Yorkville University
Bachelor of Arts - Psychology
University of Calgary
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