15 Years of strong customer service. Detail-oriented who excels at prioritizing and completing multiple tasks simultaneously. Seeking a role of increased responsibility and authority to grow with company.
Overview
16
16
years of professional experience
Work History
Account Specialist
Sunshine Plumbing Supply, Inc.
12.2022 - 12.2024
Bookkeeping, use of accounting software - Eclipse.
Managed multiple accounts simultaneously, to assess financial status and evaluate discrepancies.
Process outgoing payments in compliance with financial policies and procedures
Perform day to day financial transactions, including verifying, classifying, and recording accounts payable data
Reconcile accounts payable ledgers and CC statements to ensure that all bills and payments are accounted for and properly posted.
Verify and investigate discrepancies, if any, by reconciling vendor accounts and monthly vendor statements
Communicate efficiently with vendors and employees to resolve any discrepancies in timely fashion
Log Job Accounts and Generate Lien Releases as Needed
Process new credit applications for approval by General Manager.
Deposit and post customer payments based on remittance advice
Reservationist - Seasonal
Jupiter Island Club
10.2021 - 03.2022
Create and maintain Dinner Reservations for Private Members via phone and emails
Deliver High-quality customer service with professional and pleasant demeanor
Utilized reservation software proficiently, ensuring quick response times during high call volumes.
Organized and maintained documents for Captains using strong Computer Skills with Self-Starter Attitude
Finished Deadlines under high pressure, with strong Multitasking
Screen calls, direct switchboard to correct department
Updated and implemented administrative and executive support policy changes and monitored effects.
Legal Assistant
Crary Buchanan Law Offices
06.2016 - 10.2019
Handled clerical needs of busy Law firm with more than 25 attorneys and staff
Cross-train in Front Office management and payroll departments
Oversaw legal team appointments, hearing and depositions schedules
Gathered and organized documentation for legal briefs, responses to opposing counsel, motions and trial evidence
Organized exhibits for trial, preparing materials and supporting documentation for easy display and admittance
Filed pleadings and required paperwork with court clerk according to strict deadlines
Participated in client interviews, observed questioning process and took notes to document information.
Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
Medical Receptionist
Harvey Zaltzman MD, Family Practice
10.2012 - 04.2016
Coordinated patient scheduling, check-in, check-out and payments for billing.
Checked patient insurance, demographic, and health history to keep information current.
Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Managed multi-line phone system while maintaining a polite and professional demeanor.
Coordinated specialist referrals for patients requiring additional care, facilitating efficient transfer of medical records as needed.
Manage and update EMR online.
Executive Secretary
Sands Construction
05.2009 - 03.2012
Managed front desk and served as central point of contact for all outside vendors needing to gain access to building
Performed Payroll for over 65 employees
Updated and implemented administrative and executive support policy changes and monitored effects
Maintained office supplies inventory by checking stock and ordering new supplies as needed
Created and maintained computer- and paper-based filing and organization systems for records, reports and documents
Scheduled conferences and associated travel arrangements, including hotel, airfare and ground transportation