10 Years of strong customer service. Detail-oriented who excels at prioritizing and completing multiple tasks simultaneously. Seeking a role of increased responsibility and authority to grow with company.
Overview
15
15
years of professional experience
Work History
Account Specialist
Sunshine Plumbing Supply
12.2022 - Current
Bookkeeping, use of accounting software- Eclipse.
Reviewed account activity to assess financial status and evaluate discrepancies.
Process outgoing payments in compliance with financial policies and procedures
Perform day to day financial transactions, including verifying, classifying, and recording accounts payable data
Reconcile accounts payable ledgers and CC statements to ensure that all bills and payments are accounted for and properly posted.
Verify and investigate discrepancies, if any, by reconciling vendor accounts and monthly vendor statements
Communicate efficiently with vendors and employees to resolve any discrepancies in timely fashion
Deposit and post customer payments based on remittance advice
Log Job Accounts and Generate Lien Releases as Needed
Process new credit applications for approval by General Manager.
Reservationist (Seasonal)
Jupiter Island Club
10.2021 - 03.2022
Create and maintain Dinner Reservations for Private Members via phone and emails
Deliver High-quality customer service with professional and pleasant demeanor
Create, edit, and review menus each day for Chefs and each dining room
Organized and maintained documents for Captains using strong Computer Skills with Self-Starter Attitude
Finished Deadlines under high pressure, with strong Multitasking
Screen calls and direct switchboard to correct department
Updated and implemented administrative and executive support policy changes and monitored effects.
Office Assistant
JP Entertainment
01.2019 - 08.2020
Managed front desk and served as central point of contact for all outside vendors needing to gain access to building
Performed Payroll for over 20 employees
Maintained office supplies inventory by checking stock and ordering new supplies as needed
Created and maintained computer- and paper-based filing and organization systems for records, reports and documents
Scheduled conferences and associated travel arrangements, including hotel, airfare and ground transportation.
Legal Assistant
Crary Buchanan Law Offices
06.2016 - 08.2018
Handled clerical needs of busy Law firm with more than 25 attorneys and staff
Cross-train in Front Office management and payroll departments
Oversaw legal team appointments, hearing and depositions schedules
Gathered and organized documentation for legal briefs, responses to opposing counsel, motions and trial evidence
Completed case research via LexisNexis and Westlaw databases
Organized exhibits for trial, preparing materials and supporting documentation for easy display and admittance
Filed pleadings and required paperwork with court clerk according to strict deadlines
Participated in client interviews, observed questioning process and took notes to document information.
Medical Receptionist
Harvey Zaltzman MD, Family Practice
10.2014 - 02.2016
Managed front desk in neat and organized fashion
Answered multi-line phone system and directed callers to requested personnel and departments
Delivered high-quality administrative and customer service to sustain patient and work flows
Entered patient information, including insurance, demographic and health history into system to keep all records up-to-date
Observed strict HIPAA guidelines at all times according to company policy
Set up appointments for physician visits and procedures using calendar software
Handled all office supply ordering including ink cartridges, toner and paper
Processed patient payments and scanned identification and insurance cards.
Physical Therapy Aide
Treasure Coast Health & Wellness
02.2012 - 02.2013
Managed the front desk and receptionist area, including greeting visitors and in-person requests for information
Verified insurance, managed payments, and monetary deposits
Performed prognostic and diagnostic tests to examine patient muscle, nerve, joint and functional abilities
Managed and ordered supplies to maintain inventory stock
Administered and guided patients through simple range of motion exercises to facilitate flexibility and improved circulation
Assisted the Chiropractor with therapy, using EMS, Ultrasound, exercises, and follow ups on patients
Updated patient records with condition status.
Executive Secretary
Sands Construction
05.2009 - 06.2010
Managed front desk and served as central point of contact for all outside vendors needing to gain access to building
Performed Payroll for over 65 employees
Updated and implemented administrative and executive support policy changes and monitored effects
Maintained office supplies inventory by checking stock and ordering new supplies as needed
Created and maintained computer- and paper-based filing and organization systems for records, reports and documents
Scheduled conferences and associated travel arrangements, including hotel, airfare and ground transportation.