Christina Izquierdo
Redlands
Summary
As a Clinic Operations Manager, I am recognized for my exceptional productivity and efficiency in task completion. My expertise lies in Consortium management, strong client relationships, staff training, and ensuring seamless clinic operations. I excel in communication, leadership, and problem-solving, utilizing these skills to achieve organizational objectives and enhance team performance.
Overview
9
9
years of professional experience
2009
2009
years of post-secondary education
Work History
Clinic Operations Manager
Exam Professionals Inc
San Bernardino
03.2017 - Current
- Oversee inventory management to ensure adequate supplies for clinic needs.
- Hold team meetings to discuss operational challenges and share best practices.
- Implement policies and procedures to ensure compliance with applicable regulations.
- Manage daily operations of the clinic, overseeing patient flow, registration processes, billing services, medical records maintenance and other administrative functions.
- Organize staff schedules, assigning tasks, tracking time off requests, and ensuring adequate coverage.
- Maintain communication and establish solid relationships with key clients.
- Prepare invoices and process payments using QuickBooks.
- Review timesheets for accuracy prior to processing payroll.
- Prepare checks for payment of vendor invoices.
- Manage collections activity including contacting clients regarding past due balances.
- Manage after-hours dispatch to ensure timely mobile services.
- Utilize cold calling, in-person visits and referrals to build leads.
- Create and maintain pricing agreements and client contracts.
- Perform administrative tasks such as filing paperwork or entering data into databases.
- Conduct initial phone screens and scheduling interviews.
- Hire employees, manage the onboarding process for new hires, including orientation and paperwork completion.
Education
Sierra High
San Bernardino, CASkills
- Inventory management
- Billing services
- Customer relationship management
- Team leadership
- Time management
- QuickBooks administration
- Staff scheduling
- Employee training
- Onboarding processes
- Profit and loss statements
- Back office
- DOT Certified
- BAT Certified Trainer
- DOT/NONDOT Physicals
- Consortium Management
- Clinical management
- Operations management
- Employee recruitment and hiring
- Quality assurance controls
- Performance evaluation
- Payroll processing
- Accounts receivable
- Accounts payable
Timeline
Clinic Operations Manager
Exam Professionals Inc
03.2017 - Current
Sierra High