Christina Hernandez
Toronto,Ontario
Summary
Proven team player with exceptional customer service skills, honed across roles at Pablo's Coffee House and Toronto General Hospital. Excelled in espresso preparation and multitasking, significantly enhancing consumer service experiences. Mastered POS systems and coffee machinery, while ensuring strict confidentiality and efficient workspace organization. Conversant in Japanese, offering a unique asset to diverse teams.
Overview
5
5
years of professional experience
Work History
Barista
Pablo's Coffee House
03.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety
- I was responsible for making drinks, as well as greeting customers
- I also had to do some dishwashing for this job as well
Barista
Aroma Espresso Bar Barista
09.2021 - 05.2023
- Allowed me to work on my consumers services skills
- I learned how to do Cash, Dispatch and Bar, so this job honed my multi-tasking skills
Administrative Assistant
Toronto General Hospital
10.2019 - 03.2020
- Worked as a co-op student, and I helped bring in patients.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Education
Bachelor of Science - Biology
University of Waterloo
Waterloo, ON05.2026
High School Diploma -
North Toronto Collegiate Institute
Toronto, ON06.2021
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Time Management
- Table Bussing
- Conversant in Japanese
- Exceptional customer service
- Espresso machine operation
- POS Systems
- Coffee machinery
- Coffee expertise
- Espresso preparation
- Latte art
- Smoothie making
- Problem-Solving
- Cleaning and sanitizing
Languages
Japanese
Full Professional
Timeline
Barista
Pablo's Coffee House
03.2024 - Current
Barista
Aroma Espresso Bar Barista
09.2021 - 05.2023
Administrative Assistant
Toronto General Hospital
10.2019 - 03.2020
Bachelor of Science - Biology
University of Waterloo
High School Diploma -
North Toronto Collegiate Institute
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