Christina Giacona-Jurewicz
Bolton
Summary
Dynamic customer service professional with a proven track record at Martinizing Dry Cleaners, excelling in customer relations and complaint resolution. Skilled in cleaning procedures and strong organization, I enhance client satisfaction through tailored service and effective communication, consistently fostering loyalty and improving operational efficiency.
Overview
27
27
years of professional experience
Work History
Dry Cleaner Customer Service Representative
Martinizing Dry Cleaners
09.2022 - Current
- Assisted customers with inquiries regarding services and pricing.
- Learned operational procedures for garment care and cleaning techniques.
- Supported team in maintaining cleanliness and organization of service area.
- Processed customer transactions accurately using point-of-sale systems.
- Gained knowledge of fabric types to recommend appropriate cleaning methods.
- Provided information on pickup and delivery services to enhance customer satisfaction.
- Established rapport with regular clients through consistent and memorable customer service interactions.
Cashier
Shoppers Drug Mart
05.2020 - 08.2021
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service to enhance shopping experience and build loyalty.
- Maintained accurate cash drawer, ensuring proper change distribution and reconciliation.
- Assisted in inventory management by restocking shelves and organizing merchandise displays.
- Resolved customer inquiries and complaints promptly to maintain satisfaction levels.
Sales Associate
Urban Barn
03.2005 - 06.2012
- Assisted customers in product selection, enhancing overall shopping experience.
- Managed inventory levels, ensuring accurate stock availability and organization.
- Processed transactions efficiently, maintaining high accuracy in cash handling.
- Collaborated with team members to improve sales strategies and customer engagement.
- Trained new associates on store policies, procedures, and customer service standards.
- Coordinated sales promotions and events to drive store traffic and increase sales volume.
Cook Supervisor
The Country Kitchen
03.1999 - 03.2005
- Supervised kitchen staff, ensuring compliance with food safety regulations and operational standards.
- Coordinated meal preparation and service schedules to optimize kitchen efficiency and workflow.
- Developed training programs for new cooks, enhancing team performance and skill levels.
- Implemented inventory management systems, reducing food waste and improving cost control measures.
Education
Culinary Apprenticeship Program - Culinary Arts
Humber College
Toronto06-2003
Skills
- Strong organization
- Cleaning procedures
- Customer relations
- Complaint resolution
Timeline
Dry Cleaner Customer Service Representative
Martinizing Dry Cleaners
09.2022 - Current
Cashier
Shoppers Drug Mart
05.2020 - 08.2021
Sales Associate
Urban Barn
03.2005 - 06.2012
Cook Supervisor
The Country Kitchen
03.1999 - 03.2005
Culinary Apprenticeship Program - Culinary Arts
Humber College
Similar Profiles
Cristal OlmosCristal Olmos
Customer Service at Martinizing Dry CleanersCustomer Service at Martinizing Dry Cleaners
Brittani McDonaldBrittani McDonald
Manager, Presser, and Front Counter at Martinizing Dry CleanersManager, Presser, and Front Counter at Martinizing Dry Cleaners
Kayla CrawfordKayla Crawford
Assistant Manager at Martinizing Dry CleanersAssistant Manager at Martinizing Dry Cleaners
Todd WilcoxTodd Wilcox
Work experience at HYQUIPWork experience at HYQUIP
MICHAEL GUSTAKMICHAEL GUSTAK
Operations Supervisor at United Parcel ServiceOperations Supervisor at United Parcel Service