Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Christina Ferrara

Stouffville,ON

Summary

Organized, dependable hard working and passionate individual, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals and customer experience.

Overview

2
2
years of professional experience

Work History

Ice Cream Server

Nani's Gelato
07.2023 - Current
  • Greet incoming customers and provided reliable, friendly customer service.
  • Explain ice cream flavors to customers, offering samples and making product suggestions
  • Maintain a clean and organized workspace, ensuring a positive environment for customers and coworkers.
  • Manage long lines of customers during peak times while maintaining professionalism under pressure.
  • Provide details on seasonal flavor availability, ice cream source, allergens, and specials.
  • Inspect stocks to identify shortages, replenish supply and maintain consistent inventory.

Host/Server

Sunset Grill
07.2022 - 03.2023


  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.

Education

St Brother Andre Catholic High School
06.2024

Skills

  • Responsible
  • Active listener
  • Attention to detail
  • Patient
  • Respectful
  • Empathetic
  • Flexible
  • Customer Engagement

Volunteer Experience

Bethany Lodge Long Term Care

Markham, Ontario

Receptionist- Current

  • Answer and route incoming emails and phone calls
  • Greet, welcome and direct visitors in a courteous manner
  • Notify relevant employees when visitors arrive



St. Mark Catholic Elementary School

Stouffville, Ontario

Classroom Monitor/Dance and Intramural Committee Member

  • Supervised kindergarten-grade 1 students during lunch and recess,
  • Ensured the safety of students
  • Supervised intramural student teams- led sports activities
  • Led a dance team- choreographed a dance routine for the school talent show

Timeline

Ice Cream Server

Nani's Gelato
07.2023 - Current

Host/Server

Sunset Grill
07.2022 - 03.2023

St Brother Andre Catholic High School

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Christina Ferrara