Christina Dunker
Chester
Summary
Results-driven office manager with over 10 years of experience in streamlining operations and improving workflow. Skilled in payroll processing, vendor management, and customer relations, consistently achieving high levels of employee satisfaction and operational efficiency.
Overview
20
20
years of professional experience
Work History
Office Manager
EJ's Quality Doors Windows & Locksmith
Chester, CA
10.2025 - Current
- Managed daily office operations, ensuring efficient workflow and organization.
- Coordinated schedules and appointments for staff, enhancing time management.
- Maintained inventory of office supplies, ensuring availability for team needs.
- Assisted in onboarding new employees, facilitating smooth transitions into roles.
- Supported customer inquiries, providing information about products and services.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Bartender
Mt. Lassen Club
Chester, CA
07.2015 - Current
- Crafted diverse cocktails and beverages, ensuring high-quality service and customer satisfaction.
- Maintained cleanliness and organization of bar area, adhering to health regulations and enhancing ambiance.
- Built rapport with regular customers, fostering loyalty through personalized service experiences.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Obtained cash bank and stocked service bar to prepare for operation.
Payroll Specialist
Dig It Construction, Inc.
Chester, CA
04.2021 - 10.2025
- Assisted in year-end reporting, including W-2s and 1099s, ensuring timely submission to the IRS.
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Provided customer service to employees regarding payroll inquiries and issues.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Resolved payroll discrepancies quickly and successfully.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Reduced payroll errors by conducting thorough audits and resolving discrepancies in a timely manner.
- Maintained strict confidentiality of all payroll information and records.
- Managed payroll data entry and processing for 70 employees to comply with predetermined company guidelines.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
- Documented and processed all garnishments for bankruptcies, student loans, and child support orders.
- Managed garnishments, levies, and support orders in accordance with legal requirements, reducing company liabilities.
- Confirmed compliance with all applicable federal, state and local payroll laws and regulations.
- Conducted regular reconciliations of general ledger accounts related to payroll transactions for accurate financial reporting purposes.
- Calculated wages, deductions and bonuses in accordance with company policies.
- Tracked employee vacation, sick and personal time.
- Processed timecards and payroll data for team of employees.
Office Manager
Advanced Geologic Exploration
Chester, CA
06.2006 - 04.2021
- Resolved guest complaints effectively, fostering positive relationships and enhancing satisfaction levels.
- Monitored inventory of supplies, ensuring adequate stock levels for uninterrupted operations.
- Resolved guest complaints professionally, maintaining positive relationships with customers for future business opportunities.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Oversaw daily operations of front desk, ensuring all customer/client interactions were handled with high professionalism.
- Managed basic AR/AP Operations
Education
High School Diploma -
No Degree - Corrections
Feather River College
Quincy, CASkills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Customer relations
- Clear oral/written communication
- Billing
- Administrative support
- Payroll processing
- Bookkeeping
- Clerical support
Languages
English
Professional Working
Interests
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Cooking
- DIY and Home Improvement
- Sharing travel tips, recommendations, and insights with fellow enthusiasts
- Outdoor Recreation
- Watching Movies and TV Shows
- Gym Workouts
- Music
- Food Tourism
- Kayaking
- Hiking
- I enjoy cooking for friends and family gatherings
Timeline
Office Manager
EJ's Quality Doors Windows & Locksmith
10.2025 - Current
Payroll Specialist
Dig It Construction, Inc.
04.2021 - 10.2025
Bartender
Mt. Lassen Club
07.2015 - Current
Office Manager
Advanced Geologic Exploration
06.2006 - 04.2021
High School Diploma -
No Degree - Corrections
Feather River College