Detail-oriented individual with exceptional communication compassion, medical, and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
11
11
years of professional experience
1
1
Certification
Work History
CNA
Feather River Care Center
01.2023 - 04.2025
Residential care
Assisted patients with daily living activities, promoting independence and dignity.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Enhanced patient satisfaction by providing compassionate and attentive care.
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Reduced patient stress levels through effective communication and active listening skills.
Oversaw and maintained patients' rooms, group living areas, and nurse stations.
Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
CNA
Oroville Hospital
08.2022 - 01.2023
Aide
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
CNA
Stewart Oaks Villa
Sacramento, CA
02.2021 - 07.2022
Medication Tech
Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
Documented patient information and care activities in electronic health record.
Assisted patients with daily living activities, promoting independence and dignity.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Medical Assistant
Feather River Tribal Health
Oroville, CA
06.2018 - 01.2021
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Pallet Supervisor
Pallet Shelter Jesus Center
Chico, CA
03.2016 - 06.2018
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Compassionate and dependable professional with a strong background in providing care, crisis support, and organizational leadership.
Created safe, structured, and nurturing spaces for vulnerable individuals and families.
Skilled in conflict resolution, team coordination, case management, and trauma informed care.
Committed to restoring dignity, hope and stability though hands on service and Christ centered leadership skills.
Office Manager
Rivera Contracting
Oroville, CA
05.2014 - 03.2016
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.