Christina Desousa
Brampton,ON
Summary
Professional fulfillment specialist with expertise in inventory management and order processing. Demonstrated ability to enhance team collaboration and adapt to evolving requirements. Consistently achieves results through meticulous attention to detail and strong problem-solving capabilities.
Overview
12
12
years of professional experience
Work History
Warehouse Fulfillment Associate
Dune London
Leicester, UK
01.2025 - 09.2025
- Enhanced inventory accuracy by diligently maintaining and updating records of all received and shipped goods.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
- Received and processed incoming stock to keep inventory levels accurate and up-to-date.
- Accelerated order processing times during peak periods through effective time management strategies and prioritizing tasks based on urgency.
- Demonstrated adaptability and flexibility in response to changing demands or priorities, effectively navigating challenges while maintaining a high level of productivity.
- Improved order accuracy by meticulously reviewing and verifying customer information before processing.
- Succeeded in meeting daily targets consistently, demonstrating reliability and commitment to excellence in performance.
- Ensured customer satisfaction with accurate order assembly, addressing any discrepancies promptly and professionally.
Inventory Management / Shipment Processor / Sales
Bath & Body Works
Brampton, ON
09.2024 - 01.2025
- Collaborated with team members to meet daily shipping targets, ensuring seamless workflow within the department.
- Reduced shipment errors by meticulously checking and verifying all packages.
- Improved warehouse organization for faster order fulfillment, using effective inventory management strategies.
- Optimized warehouse space usage through regular reorganization efforts that aligned storage locations with demand patterns for products.
- Inspected freight for any damage or faults prior to loading.
- Collaborated with team members to resolve challenges and improve productivity.
- Verified and noted count and condition of products received.
- Solved customer challenges by offering relevant products and services.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Machine Operator/Assembler
Sofina Foods
Brampton, ON
01.2021 - 09.2024
- Played an instrumental role in achieving targeted production goals while maintaining strict adherence to quality standards.
- Updated daily production logs and informed management of production incidents or non-conformance issues.
- Addressed mechanical issues proactively through detailed root cause analysis, resulting in improved machine performance and reliability.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Enhanced production efficiency by maintaining and troubleshooting machinery to minimize downtime.
- Coordinated with other departments such as Quality Control and Maintenance for seamless workflow management.
- Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
- Contributed to lean manufacturing initiatives by implementing waste reduction strategies and continuously improving processes.
- Maintained detailed records of machine performance data, enabling informed decision-making regarding equipment upgrades or repairs.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Modified machine settings to accommodate different materials.
- Performed test production runs to identify and execute needed adjustments.
- Achieved consistent product quality by performing regular quality checks and adjusting machine settings accordingly.
Inventory / Stock Replenishment
Sofina Foods
Brampton, ON
04.2013 - 01.2021
- Performed data entry and completed proper paperwork.
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Completed physical inventory counts each month.
- Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.
- Prepared detailed reports on inventory levels and movement trends, providing valuable information for decision-making purposes.
- Optimized storage layouts by analyzing space usage patterns, leading to increased capacity without additional expense or construction requirements.
- Reduced stock shortages by closely monitoring inventory levels and promptly ordering necessary supplies.
- Assisted in implementing a new inventory management system, resulting in more accurate record-keeping and reduced errors.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Promoted a safe working environment by adhering to all health and safety regulations during auditing activities.
- Sorted and delivered materials to different work areas and staff.
Education
OSSD -
St. Edmund Campion Secondary School
Brampton, ON06.2011
Skills
- Customer service
- Multitasking and organization
- Team collaboration
- Task prioritization
- Quality control
- Dependable and reliable
- Flexible and adaptable
- Inventory management knowledge
- Time management
- Interpersonal skills
- Creative solutions
- Active learning
- Excellent communication
- Fulfillment processing
- Data entry
- Machinery operations
Languages
English
Native or Bilingual
Timeline
Warehouse Fulfillment Associate
Dune London
01.2025 - 09.2025
Inventory Management / Shipment Processor / Sales
Bath & Body Works
09.2024 - 01.2025
Machine Operator/Assembler
Sofina Foods
01.2021 - 09.2024
Inventory / Stock Replenishment
Sofina Foods
04.2013 - 01.2021
OSSD -
St. Edmund Campion Secondary School