Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christina Chatzidimitriou

Brampton,Canada

Summary

Experienced with managing patient records and coordinating administrative tasks in healthcare setting. Utilizes effective organizational skills and patient communication techniques to enhance office efficiency. Track record of maintaining accurate documentation and supporting healthcare teams in fast-paced environments.

Overview

17
17
years of professional experience

Work History

Customer Service and Executive Account Sales Representative / Educator

Intercosmetics
06.2016 - Current
  • Managed front desk responsibilities, responded to inquiries, and ensured excellent client service.
  • Performed a wide range of clerical duties including processing applications, receiving customer payments, and typing correspondence.
  • Maintained accurate records and handled sensitive financial transactions with confidentiality and attention to detail.
  • Supported day-to-day operations, contributing to a smooth and efficient workflow.
  • Acted as primary contact for business and institutional clients, including spas and schools.
  • Collaborated with cross-functional teams to ensure timely invoicing, order processing, and client satisfaction.
  • Assessed and analyzed departmental budgets to find ways to minimize expenses and optimize profits.
  • Identified trends and assessed opportunities to improve processes and execution.
  • Implemented cost-saving measures through reevaluation of supply chain management practices.
  • Expanded market presence by identifying new business opportunities and forging strategic partnerships.

Administration Clerk

Oasis Rehabilitation Clinic
01.2009 - 02.2017
  • Greeted patients warmly upon arrival, creating a positive first impression that set the tone for their visit.
  • Contributed to practice growth by establishing rapport with new patients and encouraging word-of-mouth referrals among satisfied clients.
  • Facilitated smooth communication between patients, chiropractors, and insurance companies to resolve billing issues.
  • Educated patients on available services, helping them make informed decisions about their healthcare needs.
  • Maintained accurate records of patient visits and treatments, ensuring compliance with regulations.
  • Medical Terminology
  • Handled incoming phone calls and answered questions from callers.
  • Established and maintained standard office procedures to achieve demanding targets.
  • Reduced errors in data entry tasks through diligent attention to detail and thorough verification procedures.
  • Supported administrators by efficiently managing daily scheduling, appointment setting, and calendar organization.

Education

Diploma - Aesthetics, Business Administration & Medical Esthetics

Gina’s School of Advanced Aesthetics
Mississauga, ON
01.2006

Medical Administration

Career Canada College Diploma Program
06-2010

Skills

  • MS Word, Excel, Outlook, Access, PowerPoint
  • Data entry, scheduling, invoicing, and order tracking
  • Customer relations
  • Strong organizational skills and attention to detail
  • Interpersonal skills
  • Operations management
  • Executive support
  • Customer-oriented
  • Administrative skills
  • Problem resolution
  • Reliability
  • Teamwork
  • Medical Terminology
  • Patient Registration
  • Document Preparation
  • Chart Maintenance
  • Clerical support
  • Teamwork orientation
  • Patient scheduling expertise
  • Time management aptitude
  • Medical billing
  • Medical terminology proficiency

Timeline

Customer Service and Executive Account Sales Representative / Educator

Intercosmetics
06.2016 - Current

Administration Clerk

Oasis Rehabilitation Clinic
01.2009 - 02.2017

Diploma - Aesthetics, Business Administration & Medical Esthetics

Gina’s School of Advanced Aesthetics

Medical Administration

Career Canada College Diploma Program

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Christina Chatzidimitriou