Summary
Overview
Work History
Education
Skills
Timeline
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Christina Carvajal

Montreal,QC

Summary

Experienced Barmaid with upbeat personality and wide knowledge of beer, wine, cocktails and bar menu. Cultivates pleasant atmosphere through friendly conversation to attract loyal, repeat customers. Consistently drives sales by anticipating customer needs and delivering quality drinks with smile.

Overview

18
18
years of professional experience

Work History

Manager

Sirens
05.2021 - 03.2023
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Onboarded new employees with training and new hire documentation.

Assistant Manager

Guess
04.2020 - 05.2021
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored team members to enhance professional development and accountability in workplace.

Head Barmaid

Le Forum
01.2010 - 03.2020
  • Poured beer or wine and mixed consistent cocktails quickly while collecting payment and operating cash register to deliver efficient service.
  • Sanitized and wiped down bar top, tables and seats after each use to meet health and safety requirements.
  • Maximized bar sales by repeatedly checking on customers and offering refills or alternative drinks.
  • Checked daily requisition and placed orders to maintain well-stocked bar and boost profits.

Mixologist

Copacabana
01.2005 - 01.2010
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Received cash, made change and issued receipts.
  • Input orders into system at point of sale and created guest checks.
  • Prepared classic, modern and unique cocktails for each customer.

Education

High School Diploma -

Gerard-filion Secondary School
Longueuil, QC

Skills

  • Team Leadership
  • Staff Management
  • Verbal and Written Communication
  • Complex Problem-Solving
  • Guest Needs Assessment
  • Customer Relationship Management

Timeline

Manager

Sirens
05.2021 - 03.2023

Assistant Manager

Guess
04.2020 - 05.2021

Head Barmaid

Le Forum
01.2010 - 03.2020

Mixologist

Copacabana
01.2005 - 01.2010

High School Diploma -

Gerard-filion Secondary School

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Christina Carvajal