Christina Cammalleri
South Woodslee
Summary
Experienced hospitality professional with 4+ years of working in food service and customer care. Recognized for delivering exceptional guest experiences, thriving under pressure, and building strong customer relationships. Skilled in upselling, communication, team collaboration, and maintaining high standards of cleanliness and safety.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server/Bartender
Crave Family Grill and Pub
07.2023 - 04.2024
- Delivered high-quality customer service while managing multiple tables in a fast-paced restaurant.
- Increased beverage and food sales by upselling and promoting popular items.
- Developed skills in making alcoholic drinks and recommending pairings to enhance guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies and roll cutlery.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Set positive tone for entire dining experience at first point of contact for incoming guests.
Dietary Aide
Brouillette Manor
06.2022 - 07.2023
- Built positive relationships with residents.
- Pre-set tables before residents arrived.
- Added food items, beverages, and utensils to snack carts for nurses to distribute.
- Prepared and served meals tailored to specific dietary needs of each resident.
- Collaborated with staff to support resident well-being and accurate dietary records.
- Responsible for clearing all tables, dishes, trays, and utensils from dining room to dishwashing area.
- Washed all plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Swept and mopped entire kitchen end of night.
- The only one staffed to do all these tasks each shift.
- Trained new hires.
- Complied with Covid safety regulations and regular testing.
Barista
Starbucks
06.2021 - 03.2022
- Delivered exceptional customer experiences through product knowledge and personalized service.
- Consistently met quality and speed standards while managing high-volume orders.
- Promoted seasonal products, contributing to store sales growth.
- Operated espresso machines and commercial coffee brewers.
- Created wide variety of hot, cold, and specialty drinks.
- Cleaned counters, machines, utensils, and seating areas daily.
- Contributed new ideas to enhance customer experiences, that of which were successful.
- Took orders at drive-thru while simultaneously cashing another customer out.
Food and Beverage Server
Kensington Court Retirement Residence
02.2021 - 06.2022
- Provided personalized dining service for residents while ensuring a safe and sanitary environment.
- Assisted in food and drink preparation as well as supporting colleagues to stay on schedule.
- Helped cleaned dishes during meal times when possible.
- Responsible for 15-20 people for each mealtime.
- Resolved guest concerns with professionalism.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies.
- Communicated with kitchen staff to deliver customer meals in timely manner.
- Bussed and reset tables after each meal.
- Complied with Covid safety regulations and regular testing.
Education
High School Diploma -
Belle River District High School
Belle River, ON06.2020
Associate of Applied Science - Computer Programming
St. Clair College of Applied Arts And Technology
Windsor, ON04-2027
Skills
- Communication
- Conflict Resolution
- Memory retention
- Customer service
- Team collaboration
- Cleanliness standards
- Food safety oversight
- Multitasking and organization
- Upselling techniques
Certification
- Food Handler's Certificate
- Smart Serve
- WHMIS Certificate
Timeline
Server/Bartender
Crave Family Grill and Pub
07.2023 - 04.2024
Dietary Aide
Brouillette Manor
06.2022 - 07.2023
Barista
Starbucks
06.2021 - 03.2022
Food and Beverage Server
Kensington Court Retirement Residence
02.2021 - 06.2022
High School Diploma -
Belle River District High School
Associate of Applied Science - Computer Programming
St. Clair College of Applied Arts And Technology