Friendly Bartender with exceptional organizational and multi-tasking skills. Keeps work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons.
Overview
15
15
years of professional experience
Work History
Events Team Member
Maple Leaf Sports & Entertainment
10.2016 - Current
Provided exceptional customer service to all guests and escalated concerns where needed.
Set up event facilities and equipment, cleaned areas, and organized supplies.
Bartending for groups of 30 - 60 people
Implemented event protocols to maintain safety and security of all attendees.
Monitored and evaluated event operations to confirm continual compliance with regulations.
Oversaw event operations to keep running smoothly.
Performed post-event tasks such as breaking down areas, removing trash, and cleaning facilities.
Coach
F45 Training
01.2020 - Current
Motivated clients to become stronger, more agile, and more effective through training habits and proper nutrition.
Collaborated with other coaches to create and execute game plans.
Utilized positive communication to encourage clients and promote integrity and respect.
Managed classes with up to 35 clients
Manager, Server, Bartender
The Landing Group
01.2015 - 03.2022
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Cross-trained existing employees to maximize team agility and performance.
Onboarded new employees with training and new hire documentation.
Shift Leader, Server
Jack Astor's Bar & Grill
03.2009 - 01.2015
Completed cash and credit card transactions accurately using POS software.
Trained new employees and delegated daily tasks and responsibilities.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.