Energetic leader promotes 10+ years of industry experience with a superior record of accomplishment. Ambitious and highly motivated Assistant Director surpasses demanding objectives and achieves or exceeds set goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant Director (Full-Time- 40+ Hours/week)
Laurier Heights Out of School Care
09.2012 - Current
Established and maintained open, collaborative relationships with employees, families, and school staff
Interviewed, hired, and trained new staff members following company policies
Ensured compliance with government regulations regarding health and safety protocols in the workplace
Maintained accurate records of employee attendance, payroll information, vacation requests, and other human resources functions
Created training materials for new employees on company policies and procedures
Managed budgets related to personnel expenses such as salaries, benefits packages, and equipment purchases
Prepared complex reports, correspondence, and other documents for staff, government agencies, and families
Implemented effective conflict resolution strategies for resolving issues among team members or between shareholders.
Used industry expertise, customer service skills, and analytical nature to resolve customer concerns and promote loyalty.
Managed day-to-day operations while ensuring quality standards were met or exceeded
Prepared work schedules and assigned employees to specific duties based on skills.
Sales Associate (P/T 3x 4 Hour Shifts Per Week )
Torrid
03.2016 - 11.2022
Greeted customers warmly and offered assistance
Helped customers find and select products
Performed cleaning tasks, keeping the store neat and organized.
Answered customer questions about sizing, accessories, and merchandise care.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Education
Bachelor of Commerce in Human Resources Management -
Athabasca University (Full Time 4 Courses/semester
12.2024
Skills
Strategic Planning
Training and Development
Recordkeeping Accuracy
Regulatory Compliance
Professional and Courteous
Problem Resolution
Decision-Making
Customer Service
Employee Relationships
Certification
Early Childhood Educator - Level 1
Affiliations
CPHR - Alberta: Student Membership
References
References available upon request
Timeline
Sales Associate (P/T 3x 4 Hour Shifts Per Week )
Torrid
03.2016 - 11.2022
Assistant Director (Full-Time- 40+ Hours/week)
Laurier Heights Out of School Care
09.2012 - Current
Bachelor of Commerce in Human Resources Management -
Athabasca University (Full Time 4 Courses/semester