Christina Arganda
Fresno
Summary
Dynamic Program Technician 2 with a proven track record at the State of California, excelling in data analysis and cross-functional coordination. Enhanced program participation through effective resource management and communication. Skilled in administrative support, leveraging federal funding sources to streamline operations and improve service delivery.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Program Technician 2
State of California
10.2014 - 10.2023
- Assisted program applicants with form completion, document retrieval and resource management to reduce application delays.
- Managed program field office activities to increase program awareness and participation.
- Interacted with internal colleagues and external partners to more efficiently deliver health insurance program services.
- Used computers to generate and process automated program forms.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Office Assistant 3
County of Fresno
05.2004 - 11.2011
- Prepared and edited documents to produce precise, accurate and professional communication.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
- Coordinated and scheduled meetings and appointments.
- Utilized office management software to record and track customer information.
- Processed incoming and outgoing mail and packages according to established procedures.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Input data into spreadsheets and databases.
Education
Associate of Science -
Strayer University
Online06-2026
Skills
- Data analysis
- Cross-functional coordination
- Federal funding sources
- Administrative support
Timeline
Program Technician 2
State of California
10.2014 - 10.2023
Office Assistant 3
County of Fresno
05.2004 - 11.2011
Associate of Science -
Strayer University