Christina Anderson
Calgary,Alberta
Summary
Experienced Office Manager with over 9 years of experience in the driving school industry. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Security Guard
IATSE Local 212
06.2023 - Current
- Secured premises and personnel by patrolling property.
- Responded quickly to incidents and assessed active situations for security concerns.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Patrolled and monitored premises in by foot.
- Set up and take down of events
Office Manager
Quality Driving & Motorcycle School Inc.
04.2014 - Current
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering, and stocking.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Did payroll for employees.
- Managed office operations while scheduling appointments for instructors
- Coached new hires on company processes
- Assisted motorcycle instructors on weekends for new student training.
- Managed schedules.
- Evaluated employee records and productivity to complete employee evaluations.
Customer Service Representative Agent
RMH Teleservice
01.2004 - 03.2009
- Offered assistance to customers through in bound calls.
- Maintained customer satisfaction focusing on their needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer requests for products, services and company information.
Education
High School Diploma -
Sarnia Central Collegiate
Sarnia, ONSkills
- Customer Relations
- Workflow Planning
- Administering Payroll
- Business Administration
- Banking Operations
- Organizational Skills
- Office Supplies and Inventory
- Email Correspondence
- Staff Training
- Report Preparation
Certification
- Alberta Security License
- First Aid Training
- WHMIS Training
Timeline
Security Guard
IATSE Local 212
06.2023 - Current
Office Manager
Quality Driving & Motorcycle School Inc.
04.2014 - Current
Customer Service Representative Agent
RMH Teleservice
01.2004 - 03.2009
High School Diploma -
Sarnia Central Collegiate
- Alberta Security License
- First Aid Training
- WHMIS Training
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