Christina Amaro
NORTH HIGHLANDS
Summary
Dynamic manager with a proven track record at Rocket Gas Station, excelling in team leadership and customer service. Successfully implemented strategies that boosted fuel sales and enhanced loyalty programs. Skilled in time management and decision-making, fostering a productive environment while resolving conflicts and optimizing staff performance.
Overview
29
29
years of professional experience
Work History
Manager
Rocket Gas Station
01.1997 - Current
- Oversaw daily operations to ensure efficient workflow and customer satisfaction.
- Managed team scheduling, optimizing staff coverage during peak hours.
- Implemented safety protocols to maintain compliance with industry regulations.
- Trained new employees on operational procedures and customer service standards.
- Analyzed inventory levels, reducing waste through effective stock management.
- Developed strategies to improve fuel sales and enhance customer loyalty programs.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Timeline
Manager
Rocket Gas Station
01.1997 - Current