Summary
Overview
Work History
Education
Skills
Timeline
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Christina Adderley Henry

Toronto,ON

Summary

Results-driven Chief Operating Officer drives performance improvements and leads strategic initiatives. Skilled manager of cross-departmental activities with adaptive communication of organizational objectives. Develops and executes innovative strategies for stimulating growth and service quality.


Overview

14
14
years of professional experience

Work History

COO, Head Coach

Unchained Athletics
06.2022 - Current
  • Boosted operational efficiency by streamlining processes and implementing cost-saving measures.
  • Spearheaded strategic planning initiatives for long-term growth and profitability.
  • Negotiated key partnerships with vendors, suppliers, and other stakeholders for improved collaboration and resource allocation.
  • Established metrics-based performance evaluations for a more objective assessment of employee contributions.
  • Developed high-performing teams through effective hiring, training, and performance management strategies.
  • Collaborated with cross-functional departments to optimize workflow and enhance communication channels.
  • Managed budgets and financial forecasting to ensure fiscal responsibility and maintain profit margins.

Head Coach

Bowflex Barbie Fitness
02.2019 - 06.2021
    • Enhanced gym member satisfaction by providing one-on-one consultations and group training sessions.
    • Improved team performance by implementing effective training programs and strategies.
    • Improved client fitness levels by developing personalized workout plans and monitoring progress.

Operations Manager

American Eagle Outfitters, Inc
09.2014 - 12.2018
  • Spearheaded process improvements, resulting in increased productivity and reduced operational costs for the 2.5M profit generating store.
  • Implemented new inventory management system to optimize stock levels and reduce waste.
  • Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Collaborated with cross-functional teams to develop innovative solutions for complex business challenges.
  • Reduced staff overtime hours by optimizing schedules and minimizing conflicts for 60+ employees.

Operations Supervisor

Victoria's Secret
10.2010 - 08.2014
  • Created the schedule for 100+ Employees.
  • Organized Health and Safety on Operational control checks to ensure compliance.
  • Trained loss prevention staff, retail managers and store employees on loss control and prevention measures.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Education

Bachelor of Science - Mathematics

York University
Toronto, ON

Skills

  • Workforce Planning
  • Strategic Partnerships
  • Corporate Governance
  • Logistics Management
  • Data-driven decision-making
  • Operations Management

Timeline

COO, Head Coach

Unchained Athletics
06.2022 - Current

Head Coach

Bowflex Barbie Fitness
02.2019 - 06.2021

Operations Manager

American Eagle Outfitters, Inc
09.2014 - 12.2018

Operations Supervisor

Victoria's Secret
10.2010 - 08.2014

Bachelor of Science - Mathematics

York University

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Christina Adderley Henry