Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Christie Whyte

Orillia

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

12
12
years of professional experience

Work History

Customer Service Representative

NTT
06.2022 - 05.2024
  • Answer incoming calls
  • Support customers with credit card questions.

Technical Support Representative

Arise
07.2017 - 10.2020
  • Helped customer's with technical issues with products and services
  • Answered incoming calls and emails.

Technical Support Representative

Sykes Enterprises, Incorporated
01.2012 - 02.2017
  • Helped customer with internet and computer issues
  • Opened tickets
  • Some billing disputes and usage disputes.

Education

Diploma -

Barrie North Collegiate
Barrie, ON

Certificate – Medical Transcription Medical Records -

Georgian College
Orillia, ON

Skills

  • Microsoft Office - 7 years
  • Customer Service - 10 years
  • Technical Support – 5 years
  • Live Chat – 3 years
  • Troubleshooting – 10 years
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking

Languages

English
Native or Bilingual

Timeline

Customer Service Representative

NTT
06.2022 - 05.2024

Technical Support Representative

Arise
07.2017 - 10.2020

Technical Support Representative

Sykes Enterprises, Incorporated
01.2012 - 02.2017

Diploma -

Barrie North Collegiate

Certificate – Medical Transcription Medical Records -

Georgian College
Christie Whyte