Christie Watson
Victoria,Canada
Summary
A confident, dynamic leader with a proven track record in e-commerce, restaurant, and business management. I excel in public relations, revitalizing operations, and boosting financial performance. Skilled in team building and client relations, I've successfully enhanced brand visibility and operational efficiency.
Overview
10
10
years of professional experience
Work History
Private Contractor
Private Contractor
Victoria, Canada
06.2021 - Current
- Privately contracted ecommerce
General Manager
Redwater Rustic Grille
Calgary, Canada
09.2015 - 02.2019
- Hired as General Manager for closing operations
- Implemented successful business strategies to increase revenue and target new markets.
- Developed marketing strategies designed to increase brand awareness within target markets.
- Supervised employees through planning, assignments, and direction.
- Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
General Manager
Vintage Group
Calgary, Canada
05.2015 - 09.2018
- Contracted by Vintage Group to take over as General Manager for multiple restaurants that are about to close, to aid in the closure of four different restaurants within the group over the span of a year and a half.
- I conducted hiring and training groups for the entire takeover and takedown of restaurants within the company for the front of house.
- Conducted mass interviews, hired, and trained bar teams, hostess teams, and serving teams.
- Worked closely with corporate chefs to ensure proper quality control and presentation, as well as on- and off-boarding protocols.
- High-volume, high-end steakhouse experienced in specializing in large private parties and events.
- On busy nights, we ran 165 open menus.
- Had the pleasure of working with some incredible teams.
- Closing General Manager for RedWater Rustic Grille, Calgary.
- Closing General Manager for Waalflower, Calgary.
- Opening General Manager for Allora Every Day Italian, Calgary.
Assistant General Manager
Cleaver Restaurant
Calgary, Canada
05.2016 - 05.2018
- Assisted in onboarding and offboarding, scheduling, and assisted in making sure the business ran to it's full potential in the day to day
Social Media Marketing
Trace Live Network
Calgary, Canada
09.2015 - 05.2016
- Worked head of social media for startup app companies and beginner drone start ups
- Posted about Amazon using 'Delivery Drones' before it was even imagined
Social Media Manager
Trace Live Network & Dragonfly Drones Inc.
Calgary, Canada
09.2015 - 05.2016
- Coordinated with the marketing team to ensure social media strategies aligned with overall marketing and business objectives.
Social Media Contributor and Freelance Writer
Slyce Inc
Calgary, Canada
06.2015 - 09.2015
- Social Media Manager
Social Media Manager
Craves App
Calgary, Canada
04.2015 - 08.2015
- Managed social media crisis situations, responding promptly to mitigate negative impacts on brand reputation.
Education
Certificate - Public Relations
University of Calgary
Calgary, AB09.2015
Diploma -
George Pringle Secondary School
Kelowna, B.C, CA01.2002
Skills
- Website Maintenance
- Social Media Management
- Digital Marketing Strategy
- Marketing
- Sales Proficiency
- Public Relations
- Events Management
- Catering
- E-Commerce Management
- Successful Experience in Assistant Management
- Event Planning
- Comprehensive Dining Operations Management
Additionalinformation - Skillshighlights
- Bringing many years of restaurant and business management expertise to the table
- A professional who is organized, well-dressed, well-spoken, and works well both independently and as part of a team
- Managed teams from thirty to upwards of seventy in fast-paced, high-volume restaurants
- Extremely hardworking, friendly, and energetic, with a proven track record of providing excellent customer service
- A combined fifteen-plus years of management
- Experience in restructuring and rebranding companies, both in the corporate and private sectors
- Five years of experience in business management
- Flexible schedule, Driver's Licence, Reliable means of transportation
References
References available upon request.
Timeline
Private Contractor
Private Contractor
06.2021 - Current
Assistant General Manager
Cleaver Restaurant
05.2016 - 05.2018
General Manager
Redwater Rustic Grille
09.2015 - 02.2019
Social Media Marketing
Trace Live Network
09.2015 - 05.2016
Social Media Manager
Trace Live Network & Dragonfly Drones Inc.
09.2015 - 05.2016
Social Media Contributor and Freelance Writer
Slyce Inc
06.2015 - 09.2015
General Manager
Vintage Group
05.2015 - 09.2018
Social Media Manager
Craves App
04.2015 - 08.2015
Certificate - Public Relations
University of Calgary
Diploma -
George Pringle Secondary School
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