Christie Sheridan
Edgerton,AB
Summary
I am an efficient Painter committed to timely completion of residential and commercial painting projects with a positive attitude! I love new challenges and have a keen eye for detail. I am a quick learner willing to acquire new skills and challenges, motivated, honest, dependable and able to meet physical requirements to getting a job done! I am seeking to be part of a positive, organized team that values excellent work ethics, skills, and where there is opportunity to grow.
I thrive in environments where I can be creative, active,engaged and continually learn. Given the variety of environments I have experience in, I feel I would be a valuable asset to your company.
Overview
25
25
years of professional experience
Work History
Multi Site Painter
Christenson Communities
01.2021 - Current
- Commercial and residential experience either alone or with co workers
- Preparation and cleaning of surfaces to be painted or repaired
- Repairing drywall, baseboards, trim as required
- Filling holes using Dap and caulking, spackle, drywall compound, tape, plastic, wall patches, fiberglass drywall tape etc
- Removal of old paint if required by hand sanding, scraping or using electric sanders
- Mixing of paints as required
- Painting various areas and structures such as walls, doors, ceilings, recreational areas such as gym, pub, dining halls, residential suites, common areas such as entrances, stairwells, hallways, washrooms and stairwells
- Painting at various sites as required within and outside city limits
- Ordering and pick up of supplies from various paint suppliers
Painter/ Concrete Sealer
Baerg Painting, DMC Contracting
09.2021 - 10.2021
- Multi site painting- housing complexes, construction sites for new housing units
- Roller and brush painting of interior walls as well as outside structures
- Repairs of walls including patching, dapping, and sanding etc.
- Jack hammering concrete, patch repair and sealing concrete
- Set up and cleaning of supplies and materials used on site
- Pick up and transporting of supplies
Senior Underwriter
Wawanesa Insurance
12.2020 - 06.2021
- Analyzing and evaluating customer policies
- Apply appropriate coverage and exclusions
- Acting as a liaison directly to the brokers
- Pulling records, reports and data as it applies to the file
- Continual learn and adapting new procedures and processes as the industry demands
- Issuing or cancelling policies, processing policy changes on various platforms
- Broker visits
- Team involvement and presentations
Cleaner / Painter/ Laborer
Self / Camelot Apartments
05.2018 - 12.2020
- Completed general and deep cleaning in apartments and homes
- Included all surface areas, floors, windows, appliances, etc
- Small steam cleaning areas as required
- Painting with roller and hand brush, use of various hand tools as required
- Small wall patch repairs, sanding
- Surfaces painted include walls, fences, ceilings, doors, baseboard, trim, hand rails
- Landscaping including laying sod, removal of landscape rocks, cutting grass, tree pruning, planting and removing trees.
Personal Lines Account Manager/Broker
South Edmonton Insurance
07.2018 - 04.2020
- Responsible for new business as well as servicing existing clients
- New business leads incoming via email, incoming calls, walk ins, email requests as well as referrals
- Collected required information, pulled reports, determined best suited company to fit client's needs and followed through completing all tasks to write policy
- (Obtaining signed applications, payment request forms, pulling auto plus and mvr's, sending pink cards, sending binder letters etc)
- Servicing included re-quoting policies, policy changes, sending required documentation to client, lawyers, dealerships etc
- Handled downloads to power broker for new business and policy endorsements
- Reviewed all downloads to ensure all information correct in the company portals as well as documentation received
- Client retention through remarketing, thorough file reviews and implementing any changes that decreased premium
- Handling own abeyance lists, following up with clients and completing outstanding tasks
- Handled running brokerage on my own while other employees and owner away for 1 to 2 weeks at a time
- Insurance companies written with include Wawanesa, Intact, Portage Mutual, Economical and Optimum West.
Personal Lines Account Manager/Broker
First Foundation Insurance
09.2016 - 07.2018
- Responsible for new business and service for personal lines, commercial, event, and travel insurance
- Handle incoming calls for new business leads as well as service calls
- Establish, manage, and maintain my own book of business
- Documenting mail, processing policy changes and advising client follow-up actions as required
- Act as liaison between client and insurance companies
- Proactive client retention focusing on those who have experienced 15% or more premium increase
- 90 day, 60 day and 30 day contact is made
- Creating and completing suspense lists for new business follow ups as well as service needs
- Handle walk-in clients for service and new business
- Sending required documents to clients, insurance companies and affiliates such as lawyers, mortgagee etc
- Continuous training on updates and changes with department processes as well as within the insurance companies
- Used Compuquote as BMS
- Insurance companies currently writing and servicing include, Intact, Aviva, Peace Hills, SGI, Pembridge, Optimum West, Premier, PAL, RSA, Totten & Tugo.
Insurance Analyst
TD Insurance
01.2006 - 01.2016
- Sales and Service
- Work with clients in a call center environment for sales and servicing on home, auto and recreational vehicles
- Ongoing training on new procedures and policies
- Processing payments
- Providing needs-based solutions and counseling clients
- Prepare and send appropriate documentation to clients as well as lawyers, dealerships or mortgage companies
- Provide assistance to new analysts with system and knowledge inquiries
- Work with various departments to complete clients files such as claims or accounting
- Proficient with outlook, word, and intranet systems
Stock and Mail Room Manager / Administration
TD Insurance
01.2003 - 01.2006
- Responsible for all shipping, receiving and sorting of incoming and outgoing mail including parcels to various offices across the country
- Delivery of items for internal employees
- Ordering all stock and postage for Edmonton office
- Assisted in large office move as well as internal work station moves
- Contacted suppliers for price comparisons on stock or courier services
- Assisted in set up for annual road shows or smaller internal meetings
- Responsible for all payment deposits to bank
- Invoicing of all orders and services
TD Insurance
01.2002 - 01.2003
- Documentation/Reception
- Prepared documentation for various departments to be sent to clients or affiliates
- Gathered, sorted and logged all incoming faxes
- Delivered faxes to appropriate departments
- Answered and directed calls from reception
- Assisted walk-in clientele
- Sorted and filed documentation for service and claims departments
- Assisted senior administrator and CEO of Edmonton office with files, deliveries and pickups
Telemarketer / Trainer
TD Insurance
01.1999 - 01.2002
- Contacted potential clients for lines of business and transferred call to appropriate departments
- Began initial pilot for sales technique involving an automatic dialer system to contact potential clients for sales
- Trained new hires for pilot project
- Collected and oversaw weekly time sheets from group and submitted to payroll
Education
Advanced high school diploma -
Leduc Composite High School
Leduc, AB1995
Broker's License Level 2 for General Insurance certification - Insurance And Risk Management
Insurance Institute of Alberta
Edmonton, AB2000
Diploma - Interior Design
Interior Design Institute
Online2012
WHMIS Certificate -
WHMIS
Online2020
Construction Site Safety Training Certificate -
CSTS
Online03.2020
Construction Site Training System -
Skills
- Quick learner and on the spot problem solver
- Team player, friendly, responsible, honest, and creative
- Hardworking, motivated, works well under pressure either on my own or group setting
- Leadership skills and experienced at training others
- Approachable, outgoing, organized, detail-oriented, and self-starter
- Dependable, excellent work ethic
- Excellent interpersonal skills and communication
- Experience with cutting, rolling, surface prep on various surfaces such as drywall, wood, metal
- Experience using various required tools as required on site such as various ladders, hand tools, genie lifts, Graco airless spray gun, tape & paper guns, nail gun, electric screwdrivers and drills & variety of supplies as needed
- Experience working at different heights, difficult areas, indoor and outdoor painting
References
Andres Londono - 825-439-7379 , andreslp@hotmail.com
Former Executive Director @ Christenson Communities. Currently General Manager @ Langdon Hall Country House Hotel and Spa
Kayla Kouveletsos - 780-901-3814 , k_kouveletsos@hotmail.com
Former Admin Site Coordinator @ Christenson Communities. Currently Payroll & Bebe specialist City of Edmonton
Larry Turner - 780-497-8258, larryturner661@yahoo.com
Contractor/Owner -JAKB Enterprises
Timeline
Painter/ Concrete Sealer
Baerg Painting, DMC Contracting
09.2021 - 10.2021
Multi Site Painter
Christenson Communities
01.2021 - Current
Senior Underwriter
Wawanesa Insurance
12.2020 - 06.2021
Personal Lines Account Manager/Broker
South Edmonton Insurance
07.2018 - 04.2020
Cleaner / Painter/ Laborer
Self / Camelot Apartments
05.2018 - 12.2020
Personal Lines Account Manager/Broker
First Foundation Insurance
09.2016 - 07.2018
Insurance Analyst
TD Insurance
01.2006 - 01.2016
Stock and Mail Room Manager / Administration
TD Insurance
01.2003 - 01.2006
TD Insurance
01.2002 - 01.2003
Telemarketer / Trainer
TD Insurance
01.1999 - 01.2002
Advanced high school diploma -
Leduc Composite High School
Broker's License Level 2 for General Insurance certification - Insurance And Risk Management
Insurance Institute of Alberta
Diploma - Interior Design
Interior Design Institute
WHMIS Certificate -
WHMIS
Construction Site Safety Training Certificate -
CSTS
Construction Site Training System -
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