Christie Pinese
Toronto,Ontario
Summary
Entrepreneur turned interior design student with a background in retail management and business ownership. Passionate about human-centered, sustainable design, and creating spaces that balance function with beauty. Brings business savvy, creativity, and a fresh perspective to every project.
Overview
13
13
years of professional experience
Work History
Operations Manager
Garden Party
10.2022 - Current
- Streamlined business functions by advising Founder on policies and operating procedures, reducing overhead costs.
- Ensured accurate tracking of accounts and maintained up-to-date financial records.
- Managed payroll administration duties, including timecard organization and employee benefits enrollment.
- Coordinated all aspects of scheduling for internal and external meetings and executive obligations.
FOUNDER AND DIRECTOR
Rose City Goods
Toronto, Canada
05.2019 - 05.2023
- Established and maintained strong relationships with customers and vendors allowing for collaboration, and more significant opportunities for growth.
- Created analytical reports relating to sales, inventory levels, and gross margin to strengthen product assortment and drive sales.
- Achieved profit within second year of business.
- Managed buying process. Sourced store inventory to maintain a unique and assortment while maintaining a healthy sell through of less than 8 WOH for more than 70% of inventory.
- Implemented promotional strategy to balance inventory and clear through slow moving items, managed cost through vendor negotiations.
- Created and implemented store operational procedures and training tools for staff to streamline day to day processes.
- Developed and maintained Rose City Goods brand image through social media marketing, ecommerce newsletters and maintaining a compelling website.
STORE MANAGER
Aritzia
Toronto, Canada
04.2018 - 04.2019
- Managed store employees across 3 stores in the GTA successfully in fast-paced environment through proactive communication and positive feedback.
- Mitigated business risks by working closely with staff members and providing ongoing coaching and development.
- Assisted Talent Management department in hiring, training, and mentoring new staff members.
- Cultivated and strengthened lasting client relationships by focusing on providing a positive client experience.
DISTRICT MANAGER
Club Monaco
Toronto, Canada
05.2015 - 04.2018
- Managed 7 stores across the GTA and Nova Scotia including flagships at Yorkdale and Toronto Eaton Centre, and Club Monaco's first outlet location.
- Oversaw allocations and markdown strategy at Outlet location.
- Achieved district KPI and individual performance targets through teamwork and focus on building customer relationships.
- Developed Store Managers to fill leadership positions within the organization across Canada and the US.
- Partnered with corporate operations team to lead 9 store openings across Ontario and the US.
- Maintained strong partnerships with merchant and planning teams to collaborate on planning decisions and opportunities.
- Implemented operational procedures and customer service training to increase sales.
- Took on additional duties such as analyzing and allocating payroll budgets for the country, and reallocation of product to stores based on volume and sell through.
STORE MANAGER
Club Monaco
Toronto, Canada
11.2012 - 05.2015
- Managed Canada's two highest volume locations.
- Exceeded sales targets leading to a promotion to Canada's flagship location within first year.
- Led the Toronto Eaton Centre location to achieve the highest sales volume on record in 2014.
- Trained and developed Associate Managers into Store Manager roles across the region.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Analyzed weekly reports and partnered with store merchandising teams to increase productivity and sell through.
Education
Bachelor of Arts - Interior Design
Humber Polytechnic
01-2028
Accounting - Bookkeeping
Algonquin College
Ottawa, ONSkills
- AutoCAD
- Project management
- Customer relationship management
- Data analysis
- Strategic planning
- Team building
Timeline
Operations Manager
Garden Party
10.2022 - Current
FOUNDER AND DIRECTOR
Rose City Goods
05.2019 - 05.2023
STORE MANAGER
Aritzia
04.2018 - 04.2019
DISTRICT MANAGER
Club Monaco
05.2015 - 04.2018
STORE MANAGER
Club Monaco
11.2012 - 05.2015
Bachelor of Arts - Interior Design
Humber Polytechnic
Accounting - Bookkeeping
Algonquin College