Summary
Overview
Work History
Skills
Languages
Timeline
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Christie Ogden-Kristoff

Salt Spring Island,BC

Summary

Dynamic professional with extensive experience at Paradise Property Management, excelling in project management and customer service. Proven leadership in guiding cross-functional teams to achieve project milestones while maintaining quality assurance. Skilled in problem-solving and effective communication, ensuring client satisfaction and fostering collaborative environments. Certified in First Aid/CPR, dependable under pressure.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

8
8
years of professional experience

Work History

Environmental Services Support

LMH
12.2024 - Current
  • Proven ability to learn quickly and adapt to new situations.
  • Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.

Housekeeper

LandSea Camp Services
07.2023 - 12.2024
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Operated electronic backpack vacuums and floor sweepers.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Verified cleanliness and organization of storage areas and carts.
  • Adhered to professional house cleaning checklist.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.

Senior Project Manager

Paradise Property Management
10.2017 - 06.2023
  • Oversaw large portfolio of projects to support teams, report progress, and influence positive outcomes for key stakeholders.
  • Partnered with project team members to identify and quickly address problems.
  • Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
  • Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
  • Maintained schedules to meet key milestones at every project phase.
  • Communicated project plans and progress to key stakeholders and project contributors.
  • Monitored project progress, identified risks and implemented corrective measures to acquire success.
  • Developed and led multi-disciplinary team to redefine problems and reach solutions based on different perspectives.
  • Coordinated cross-functional teams to determine timely delivery and compliance of project requirements.
  • Provided outstanding service to clients through effective communication and prompt issue resolution to facilitate future business opportunities.
  • Established and managed change management processes to fulfill successful project transitions.

Skills

  • Customer service
  • Leadership
  • Quality assurance
  • Active listening
  • Verbal communication
  • Task prioritization
  • Excellent communication
  • Problem-solving
  • Calm under pressure
  • First Aid/CPR
  • Computer skills
  • Dependable and responsible
  • Multitasking Abilities

Languages

Spanish
Professional Working
English
Full Professional

Timeline

Environmental Services Support

LMH
12.2024 - Current

Housekeeper

LandSea Camp Services
07.2023 - 12.2024

Senior Project Manager

Paradise Property Management
10.2017 - 06.2023

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Christie Ogden-Kristoff