Christie Lee
Kelowna
Summary
I am a dedicated Administrative professional with a solid background in high-volume office environments that focus on delivering exceptional clerical and operational support. I am personable and communicative with a friendly demeanor and sound judgement to handle various daily tasks with minimal oversight. Well-versed in managing office paperwork and project needs. Offering extensive experience working with diverse client base and providing significant results.
Overview
21
21
years of professional experience
Work History
Office Management
Living Water Mechanical
10.2021 - 03.2024
- Took care of correspondences, mail and email
- Assisted with general facility and office management.
- Bill management
- Supported office management by overseeing administrative tasks such as maintaining supplies inventory, filing systems, and expense tracking.
- Payroll
- Assisted in training new administrative staff members, sharing best practices for efficient and effective office management.
- Hiring of new employees
- Scheduling
- Companies insurance and work safe
Administrative Assistant
Raymond James Ltd
08.2019 - 06.2021
- Worked with advisors and general office management of the FC
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Administrative Assistant
Sun Life Financial
05.2013 - 08.2019
- Provided exceptional relationship attention and service to clients
- Answered phones, emails and handled client requests
- Ordered supplies and material for office
- Tracked expenses and documented records
- Investigated and resolved all issues
- Prepared and processed confidential documents
- Recorded all correspondence and kept compliant
- Reviewed forms and applications with accuracy
- Worked alone and as part of a team
- Used professional, verbal and written communication skills
- Kept up to date on programs and technology
Administrator
Polar Oilfield Services
01.2013 - 01.2016
- Managed budget and tracked expenses
- Used variety of software including spreadsheets and databases to support communication and scheduling
- Managed business files, documentation and databases to keep records secure, accurate and current
- Prepared invoices, paid bills and fees
Waitress
Roses Waterfront
01.2003 - 01.2015
- Educated guests on daily special and menu offerings
- Recorded orders and partnered with team members to efficiently serve customers
- Increased sales through effective upselling
- Trained new employees on guest expectations and restaurant protocols
- Checked on guests to verify satisfaction
- Calculated charges, issued cheques and payment collection
- Checked order accuracy and quality
- Addressed concerns
- Cleaned and sanitized daily
Education
Business administration course
Career City College
Book Keeping Certification
UBCO
Bachelor of Arts
UBCO
General Studies
Selkirk College
Skills
- Business development understanding
- Reporting and Documenting
- Organization and efficiency
- Resolving discrepancies
- Multitasking and prioritizing
- Detail orientated
- Strategic Decision making
- Financial Oversight
- Self-starter
- Resourceful
- Confidential document control
- Personable
- Office management
Timeline
Office Management
Living Water Mechanical
10.2021 - 03.2024
Administrative Assistant
Raymond James Ltd
08.2019 - 06.2021
Administrative Assistant
Sun Life Financial
05.2013 - 08.2019
Administrator
Polar Oilfield Services
01.2013 - 01.2016
Waitress
Roses Waterfront
01.2003 - 01.2015
Book Keeping Certification
UBCO
Bachelor of Arts
UBCO
General Studies
Selkirk College
Business administration course
Career City College
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