Versatile and highly motivated professional with a proven track record at Sasquatch Mountain Resort. Consistently enhances kitchen efficiency and ensures customer satisfaction. Demonstrates exceptional time management and problem-solving skills, resulting in high accuracy rates in fast-paced environments. Possesses a strong background in food safety and kitchen sanitation, consistently upholding cleanliness standards to ensure a safe and hygienic environment. Recognized for leadership abilities in improving operational practices, leading to enhanced team coordination and elevated service quality.
Overview
12
12
years of professional experience
Work History
Line Cook, and All Around Staff
Sasquatch Mountain Resort
07.2023 - Current
Handled multiple orders concurrently during peak periods with high accuracy rate, maximizing customer retention.
Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Prepared and cooked full course meals based on restaurant recipes and specifications.
Prepared food items such as meats, poultry, and fish for frying purposes.
Plated and presented all dishes to match established restaurant standards.
Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
Checked food temperature regularly to verify proper cooking and safety.
Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Manager of Operations
PEPPER AND GRAVY
07.2022 - 10.2023
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
Identified and resolved unauthorized, unsafe, or ineffective practices.
Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
Implemented cost-saving initiatives, reducing overall operational expenses without compromising service quality.
Optimized inventory control procedures to minimize stockouts and excess inventory levels.
Ensured compliance with industry regulations, maintaining a safe working environment for staff members.
Evaluated employee performance regularly, promoting professional growth opportunities through coaching methods.
Kitchen Staff Trainer
ALFA CO.
12.2017 - 11.2021
Supported new hires'' professional development with hands-on training in various kitchen stations and cooking techniques.
Provided constructive feedback to fellow employees during performance evaluations, promoting professional growth within the team.
Assisted management in tracking food costs, identifying areas for improvement, and implementing cost-saving measures without sacrificing quality or guest experience.
Developed customized training materials tailored to individual learning styles for optimal employee retention of essential skills and knowledge.
Improved kitchen efficiency by streamlining workflows and implementing time-saving strategies for food preparation.
Increased customer satisfaction with timely, well-prepared meals by effectively managing kitchen operations during peak service hours.
Prevented potential workplace accidents through thorough staff instruction on proper equipment handling procedures and safety protocols.
Upheld high standards of food safety by enforcing proper storage methods, temperature controls, and hygiene practices within the kitchen staff team.
Sales Assistant
Puregold Price Club
05.2016 - 06.2016
Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
Processed transactions accurately while maintaining a high level of customer service.
Increased sales by building strong customer relationships and providing excellent service.
Helped customers locate products and checked store system for merchandise at other sites.
Service Crew, Kitchen Staff, Cashier
Adobo Connection
09.2015 - 02.2016
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Area Coordinator
Sixthsense Unilab
10.2014 - 05.2015
Monitored key performance indicators to identify areas for improvement and implement necessary changes.
Organized successful events and initiatives, promoting community engagement and increasing brand visibility.
Boosted employee morale with regular recognition of achievements and personalized feedback.
Assisted students with transition to college, financial concerns, stress management, study skills and selecting majors.
Area Coordinator , Team Leader, Merchandiser
PMFTC MARLBORO BLITZ
01.2013 - 09.2014
Monitored key performance indicators to identify areas for improvement and implement necessary changes.
Organized successful events and initiatives, promoting community engagement and increasing brand visibility.
Boosted employee morale with regular recognition of achievements and personalized feedback.
Assisted students with transition to college, financial concerns, stress management, study skills and selecting majors.
Mentored junior team members to support their professional development goals while enhancing overall team capabilities.
Established personal contact with students to adequately address student needs and concerns by remaining visible, approachable and active in halls.
Optimized inventory management systems to minimize waste while maintaining adequate stock levels.
Managed administrative, facility and programmatic functions for residential communities.
Facilitated delivery of intentional educational and social programming for residence hall and campus communities.
Resolved conflicts among staff members, fostering a cohesive work environment.