Christianne Hill
Camarillo
Summary
Dynamic bartender and bar manager with extensive experience at local dive bars, known for enhancing customer satisfaction through exceptional service and innovative cocktail creations. A strong multitasker and team player, adept at managing inventory and staff while ensuring compliance with health regulations. Proven ability to cultivate loyal clientele and resolve conflicts effectively.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Bartender
Take 5 Cocktails
03.2016 - 01.2025
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Built relationships with vendors to manage orders and negotiate costs.
Bartender
Ventura Moose Lodge
07.2019 - 03.2020
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Created attractive bar displays by strategically arranging bottles and glasses.
Bar Manager
Lamplighter
08.2008 - 03.2016
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
- Developed strong relationships with suppliers, negotiating favorable terms and pricing.
- Safeguarded compliance with health, safety, and sanitation regulations in all operations.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Coordinated themed nights attracting different demographics expanding overall clientele.
- Organized charity events at the venue which garnered positive press coverage while supporting social causes.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
Manager
Marie Callender's
03.1999 - 11.2014
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
Bartender
The Clubhouse
09.2005 - 08.2008
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
Education
Cosmetology - Cosmetology
Lu Ross Academy
Ventura, CA05-2003
High School Diploma -
Buena High School
Ventura06-2001
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Responsible alcohol service
- Complex Problem-solving
- Staff management
- Health codes compliance
- Ordering bar supplies
- Point of sale systems
- Safe service compliance
- Proficient in mixology
Certification
- California RBS Certification - Alcohol Server ID: 312761132
- SafeServ Certified: Manager Food Handler
- National Security Propriety Officer
Languages
English
Full Professional
Timeline
Bartender
Ventura Moose Lodge
07.2019 - 03.2020
Bartender
Take 5 Cocktails
03.2016 - 01.2025
Bar Manager
Lamplighter
08.2008 - 03.2016
Bartender
The Clubhouse
09.2005 - 08.2008
Manager
Marie Callender's
03.1999 - 11.2014
Cosmetology - Cosmetology
Lu Ross Academy
High School Diploma -
Buena High School
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