Christianne Hernandez
Garden Grove
Summary
Passionate barista with background in specialty coffee shops and fast-paced environments. Skilled in crafting traditional espresso beverages and developing unique drink recipes to enhance customer satisfaction. Demonstrated ability to manage high-volume orders with precision and care, contributing to positive customer experiences and repeat business. Proven track record of maintaining cleanliness and organization within the workspace, ensuring efficient operation.
Overview
5
5
years of professional experience
Work History
Merchandise Cast Member
Disneyland Resort
Anaheim
03.2025 - Current
- Constructed aisle displays and arranged end caps to promote specific products.
- Operated cash registers efficiently during peak shopping hours, providing excellent customer service throughout the transaction process.
- Facilitated daily store operations, including replenishing stock and organizing merchandise displays.
- Adhered strictly to safety regulations when handling hazardous materials such as cleaning supplies or chemicals.
Broista
Dutch Bros
Fountain Valley
02.2024 - Current
- Prioritized and organized tasks to efficiently accomplish service goals.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Sales Associate
American Eagle Outfitters, Inc
Orange
06.2023 - 03.2025
- Deliver exceptional customer service to provide position positive experience throughout sales process.
- Promote new products and services to potential customers through direct conversations.
- Resolve any issues or complaints quickly and professionally.
Attractions Cast Member
Disneyland Resort
Anaheim
09.2022 - 05.2023
- Operated attractions, rides and shows in accordance with established guidelines
- Followed safety protocols and procedures to verify safety of guests, cast members and property
- Impersonated mannerisms and voices of others, contorted face and used other devices to amuse audiences
- Spoke to large groups of people and moved guests through attraction
- Entertained guests with acts or entertainment during wait in line queues.
BARISTA
Tincup Coffee
Shafter
11.2021 - 09.2022
- Maintained clean and healthy environment by following proper safety and sanitation regulations
- Brewed espresso and added syrups and steamed milk to craft specialty drinks for customers
- Prepared teas, hot chocolate, and other non-coffee drinks for customers
- Welcomed customers and answered questions regarding menu items and preparation methods
- Trained new baristas on proper coffee preparation techniques
- Answered customer phone calls and appropriately addressed questions and complaints.
WAITRESS/CASHIER
Denny's
Wasco
10.2020 - 11.2021
- Greeted and escorted guests to tables, fostering warm welcome
- Served food and drinks, removed dirty dishes, and refilled beverages to enhance dining experience
- Informed customers about daily specials, increasing sales of popular food items or dishes
- Communicated orders to kitchen staff to turn tables faster, keeping food fresh and hot.
Education
Skills
- Presentation Skills
- Friendly
- Bilingual
- Responsible
- Reliable
- Communication Skills
Timeline
Merchandise Cast Member
Disneyland Resort
03.2025 - Current
Broista
Dutch Bros
02.2024 - Current
Sales Associate
American Eagle Outfitters, Inc
06.2023 - 03.2025
Attractions Cast Member
Disneyland Resort
09.2022 - 05.2023
BARISTA
Tincup Coffee
11.2021 - 09.2022
WAITRESS/CASHIER
Denny's
10.2020 - 11.2021