Christianna Mendoza

• Greeted customers entering store and responded promptly to customer needs.
• Performed cash, card, and check transactions to complete customer purchases.
• Built relationships with customers to encourage repeat business.
• Assisted customers with returns, refunds and resolving transaction issues.

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• Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
• Resolved customer complaints empathetically yet professionally, salvaging potentially negative experiences into positive ones.
• Oversaw the cleanliness and organization of the front-end area, creating a welcoming atmosphere for customers.
• Mentored new team members on POS system operation, customer service strategies, and sales goals.
• Managed high volume sales periods effectively, ensuring prompt service during peak hours.
• Handled complex returns or exchanges swiftly, streamlining processes that ensured minimal disruption to customers'' shopping experiences.
• Balanced tills at the end of the night and completed paperwork needed for Pos.

• Performed cash\, card, and check transactions to complete customer purchases.
• Greeted customers entering store and responded promptly to customer needs.
• Worked flexible schedule and extra shifts to meet business needs.